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Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 30. We work together with volunteers to carry out the mission of the organization. Staff offers support and guidance to our collegiate and alumnae chapters, develops programming, maintains the financial records of the business, plans national events, raises funds for grants and scholarships and more. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Title: Communications Senior Manager
Date Posted: October 2018
Supervisor: Director of Development
Status: Full-Time Exempt

JOB SUMMARY: The Kappa Delta Foundation seeks a dynamic professional for the position of communications senior manager. The communications senior manager is responsible for the development and implementation of a strategic communications plan.  In this capacity, the communications senior manager will serve as project manager, editor, design advisor, and/or principal writer on a wide variety of print and electronic projects, including but not limited to press releases, annual reports, direct mail, web pages, magazine articles and other publications. Emphasis will be placed on communication pieces designed to support and advance the mission of the Kappa Delta Foundation and donor cultivation and stewardship endeavors.

Essential duties or functions include:

Project Management

  • Lead and coordinate content development for all KDF communications with foundation team
  • Develop and adhere to annual communications plan that includes strategy for communications content, schedule for internal review process and long and short term strategic goals
  • Provide strong project management oversight and ensure accountability of foundation to meet deadlines
  • Collaborate with the sorority communications department to ensure cohesive sorority and foundation communications plans, continuity in messaging and KD brand integration
  • Review and edit all foundation communications, including direct mail and ensure adherence to KD style guide
  • Develop and execute tactics designed to support donor engagement and fundraising initiatives
  • Manage an annual giving program that builds strategic connections with donors and non-donor
  • Provide strategic direction and long-range/short-range planning in the context of growing the annual giving program while supporting the greater development and campaign goals of the Kappa Delta Foundation
  • Research key fundraising and communications practices and techniques that may be used to enhance foundation print and website content

General Communications

  • Manage the foundation’s presence in all Kappa Delta communications channels, including strategic development, planning content, writing articles and proofreading content:
    • KD Leader
    • KD Connect
    • NLT Newsletter
    • AC Insider
    • Angelos
    • Alumnae and collegiate chapter officer manuals
    • Norman Shield (new member handbook)
    • Social media
    • Website (includes content available through the Resource Library)
  • Capitalize on the best uses of website, digital technology and social media
  • Write, edit and provide design direction for annual report
  • Write, edit and provide design direction for biennial impact report
  • Code and send emails through email platform when needed
  • Work with capital campaign consulting firm to develop campaign communications materials
  • Prepare press releases
  • Work with donor relations manager and planned giving newsletter vendor to strategize distribution and content
  • Prepare speeches for board members and executive director as designated
  • Develop photo shot list for national conferences and special events
  • Develop video story board and script for foundation videos
  • Create, revise, implement and print foundation marketing and communication materials
  • Design materials as needed
  • Manage requests for foundation marketing materials to individuals and chapters
  • Develop marketing plan for White Rose Garden fundraising initiative
  • Design White Rose Garden signage and promotional materials
  • Manage National Convention foundation luncheon preparation and operation, including writing the luncheon flow

Direct Mail

  • Facilitate communications between contracted mail vendor and the foundation
  • Collaborate on messaging/ branding
  • Discuss best practices
  • Provide membership lists and segmentation
  • Ensure adherence to budget, contract and state registration requirements
  • Provide regular review of fundraising results and vendor performance
  • Drive strategy conversations with vendor
  • Hold vendors accountable for meeting deadlines
  • Review and edit drafts of each appeal letter
  • Manage and maintain consistent review process for each appeal
  • Write and send email appeal to accompany each mail appeal
  • Mange request for proposal (RFP) process
  • Prepare regular appeal analysis reports
  • Prepare annual benchmarking reports

Requirements

In addition, the candidate will offer:

  • A minimum of 3-5 years of experience
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Membership in Kappa Delta Sorority is a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the associate director of development.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name-Foundation Senior Communications Manager” in the email subject line.

Compensation is commensurate with experience. Position open until filled.

Title: Director of Chapter Services
Date: October 2018
Supervisor: Executive Director                      
Status
: Full-Time Exempt

JOB SUMMARY: The director of chapter services leads the chapter services department, which includes collegiate chapter management and development of education, training and philanthropic programming for collegiate members. Responsibilities include training and supervision of the chapter services team and the member development and education manager. The DCS collaborates with the collegiate National Leadership Team (NLT), local chapter advisors and campus-based professionals. The position partners with the general counsel on policy development and implementation of risk prevention and education. The DCS develops and provides staff, collegiate and volunteer training. The position is based fulltime at the headquarters office in Memphis, Tennessee, and reports to the executive director. Remote employment will not be considered.

Essential duties and responsibilities:

  • Collaborate effectively with management team across departments especially the general counsel and directors of communications and housing
  • Provide end-to-end project management support for strategic plan initiatives
  • Hire and train chapter services team
  • Manage department workload, reporting and special projects to ensure completion against timelines
  • Successful track record of problem solving with diplomacy
  • Serve as staff liaison to the national vice president-collegians and national vice president-membership
  • Must have a thorough understanding of all Kappa Delta policies and procedures and interpret appropriately
  • Adhere to chapter management procedures and recommend opportunities to streamline for efficiency and maximum effectiveness
  • Collaborate with general counsel on risk management prevention education for collegians and volunteers
  • Ability to manage multiple crises and serve a lead role on crisis management team
  • Knowledgeable of trends in higher education and sorority life to provide thoughtful recommendations to the leadership
  • Possess an introspective and forward-thinking, progressive approach to the member experience
  • Lead routine updates of department resources including: manuals, policies, procedures, training, Norman Shield and other materials
  • Serve as key contributor to technology platforms related to chapter management and education
  • Develop and manage department budget
  • Ensure organizational compliance with national policies and bylaws
  • Respond to inquiries from campus personnel and parents
  • Provide support as needed for chapter advisory board (CAB) resources
  • Oversee implementation of the Nautilus Development Program, annual chapter evaluation
  • Manage the development and distribution of new-member education and member education programs implemented at every collegiate chapter
  • Research education methods to ensure the educational and leadership programming is up-to-date and relevant to collegiate members
  • Oversee staff liaison with the national offices of Girl Scouts of the USA and Prevent Child Abuse America
  • Recommend strategies and oversee ongoing development of Confidence Coalition platform

National Conference Responsibilities:

  • Assist with planning and staffing events and training as directed
  • Develop curriculum and deliver presentations

Required Travel:

  • Sorority conferences, convention, trainings and interfraternal conferences as budgeted
  • Campus visits as requested by administration or as chapter needs arise

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the executive director. 

Requirements

  • Undergraduate and graduate degrees in the field of education and/or experience working with collegiate students is preferred
  • 8-12 years of related career experience
  • Management experience with proven success in building and motivating a dynamic team
  • Excellent written, oral and interpersonal communication skills including presentation skills
  • Superior project management skills and ability to manage multiple projects simultaneously and meet deadlines
  • Expertise in curriculum development and measurement analysis
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Flexible to travel and manage crises after hours as needs arise
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Director of Chapter Services” in the email subject line.

Title: Communications Manager
Date: July 2018
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The communications manager writes and/or edits content for the website, blog, newsletters and other communications and proofs manuals, documents and publications. S/he assists the director of communications with national public relations efforts and guides chapters with local PR efforts, including serving as liaison with the chapter VPs-PR. S/he manages the organization’s national website, assists with e-newsletters and develops social media strategy.

Essential duties or functions:

WRITING/PROOFREADING 

  • Proofread Kappa Delta publications, emails, manuals, marketing materials, convention/event handouts and other documents
  • Draft content for website, Angelos and other publications as directed

PUBLIC RELATIONS

Collegiate Chapters

  • Oversee public relations for all collegiate chapters
  • Train the vice presidents of public relations (VPs-PR) through webinars and presentations at national events
  • Update the VP-PR Manual and other resources as needed
  • Serve as the editor of the monthly KD Leader newsletter that goes to all council officers, CAB and house corporation members
  • Write VP-PR-specific content for the monthly KD Leader newsletter including identifying and writing VP-PR spotlights
  • Provide resources such as press release templates to VPs-PR
  • Facilitate conversations in the VP-PR Facebook group when necessary
  • Receive and organize photo submissions from collegiate chapters
  • Grade collegiate public relations reports

Alumnae Chapters

  • Work with senior alumnae chapter manager to provide resources and guidance as needed
  • Work with senior alumnae chapter manager to update Alumnae PR Manual as needed
  • Work with senior alumnae chapter manager to set up AC Insider bimonthly

National Public Relations

  • Work with the director of communications on developing plans and carrying out public relations efforts for the sorority
  • Serve as a member of the crisis team on any crisis communications issues, including monitoring traditional news outlets and social media
  • Compose press releases with the assistance and direction of the director of communications
  • Distribute press releases to members, the media and other audiences
  • Monitor mentions of Kappa Delta through Edelman daily
  • Create weekly Edelman reports for staff and quarterly media updates for the National Council
  • Monitor the kdnews@kappadelta.org email daily; save submissions to communications SharePoint

SOCIAL MEDIA 

  • Work with communications coordinator to develop social media strategy and campaigns for sorority, foundation, member education and special initiatives
  • Email/message VPs-PR when chapter social media content does not align with KD values
  • Work with alumnae NLT on ideas for alumnae engagement
  • Work with communications coordinator to review social media analytics weekly

EMAIL/ E-NEWSLETTERS   

  • Write and edit e-newsletter and email blast content as directed
  • Work with communications coordinator to build and send e-newsletters
  • Work with communications coordinator to review e-newsletter analytics monthly

WEBSITE 

National Website

  • Write and edit blog posts, and seek contributing blog writers
  • Work with director of communications to update content on the national website as needed
  • Manage regular website edits
  • Post press releases, job postings and weekly blogs
  • Serve as liaison with website vendor
  • Review website analytics monthly

Chapter Websites

  • Create and maintain new chapter websites; update information on HQ-provided pages
  • Work with IT manager to communicate needs and issues to GIN System staff
  • Communicate with chapters about website content and maintenance

 SPECIAL PROJECTS 

  • Assist with the development of campaigns to promote the Confidence Coalition, International Girls Day and International Women’s Friendship Month
  • Assist with the development of campaigns to promote philanthropies, member education practices and initiatives
  • Facilitate in-person training for traveling consultants, other staff and VPs-PR on the organization’s communications standards
  • Work with director of communications to write and/or edit copy for various Kappa Delta publications, mass emails, letters and other communication pieces
  • Work with other departments to ensure communications needs are being met
  • Additional special projects as assigned

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 2-5 years of experience
  • Strong writing and editing skills a must
  • Knowledge of AP Style
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns and social media
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Adobe InDesign knowledge and basic graphic design skills a plus
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Two writing samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Communications Manager” in the email subject line.

Compensation is commensurate with experience.

Title: Chapter Housing Coordinator
Date: October 2018
Supervisor: Director of Chapter Housing                       
Status
: Full-Time Exempt

JOB SUMMARY: A member of the Chapter Housing Department, the chapter housing coordinator reports to the director of chapter housing. S/he is responsible for assisting in all aspects of Kappa Delta chapter housing, including volunteer oversight and support, chapter services support, training, resource development and communication. The chapter housing coordinator ensures the success of chapter housing by providing resources and information to Kappa Delta volunteers, working with other headquarters staff to help collegiate chapters and house corporations maintain safe, secure and competitive facilities.  S/he also travels to visit chapter facilities, meet with Kappa Delta staff and attends conferences and training as necessary.

Essential duties or functions:

Housing Management and Support

  • Serve as point of contact for collegiate house managers
  • Create and maintain job description for collegiate house managers
  • Develop collegiate house manager resources
  • Facilitate collegiate house manager training
  • Partner with the Chapter Services Department and Sorority Growth & Enhancement Department to support chapters with house management

New Chapter Housing

  • Oversee operations at new chapters with university-owned facilities, within Division 19
  • Provide timely, helpful direction and feedback to housing volunteers and collegiate officers
  • Participate in division conversations and decision-making
  • Coordinate other housing projects for new chapters

Communications

  • Write and assemble KD Leader and NLT newsletter articles
  • Research and compile relevant topics for the KD Leader
  • Track email and newsletter publications deadlines
  • Maintain relevant, timely housing resources

Conferences, Training and Resources

  • Develop training and educational programs for conferences
  • Administer assessments of conferences and trainings
  • Coordinate logistics for conferences and training
  • Communicate event details with national and local housing volunteers
  • Develop training resources to support national and local housing volunteers

Housing Resource Specialist Support

  • Compile and distribute minutes for HRS quarterly calls
  • Format and administer end-of-year HRS assessment

Department Support

  • Review and compile data for the Chapter Housing Committee report
  • Analyze housing data points to help accomplish department goals
  • Assist with house corporation recruitment efforts
  • Organize and maintain department documents
  • Maintain list of recommended vendors and partners
  • Research and input needed information for housing projects
  • Research and collect house corporation data

Personal Characteristics 

  • Adaptability: Demonstrate a willingness to be flexible and open to changing organizational priorities while maintaining effectiveness and efficiency
  • Integrity: Understand ethical behavior and uphold an honest, ethical working environment while ensuring that one’s personal behavior and the behavior of others is consistent with these standards and aligns with the values of Kappa Delta
  • Relationship builder: Establish and maintain positive working relationships, both internally and externally, to achieve the goals of Kappa Delta
  • Effective communicator: Speak, listen, and write in a clear, thorough, and professional manner
  • Effective team member: Work with others to advance the needs of Kappa Delta
  • Member focused: Anticipate, understand, and respond to the needs of Kappa Delta members to meet or exceed their expectations for a positive membership experience

Requirements: 

  • Bachelor’s degree
  • Proficiency in the use of computers for word processing, database management, email and internet

 

Knowledge, skills, and abilities: 

  • Knowledge of Kappa Delta policies, procedures, and approach
  • Knowledge of membership-based organizations
  • Ability to work with college students in a positive and professional manner
  • Ability to maintain positive, professional relationships with staff members, vendors, and volunteers
  • Ability to travel 1-2 days each month

 

Experience 

  • 1-2 years of experience in a relevant field

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit both of the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Housing Coordinator” in the email subject line.

Compensation is commensurate with experience.

Title: Chapter Services Coordinator
Date: Accept year-round
Supervisor: Director of Chapter Services                      
Status
: Full-Time Exempt

JOB SUMMARY: The chapter services coordinator is responsible for the day-to-day operations and supervision of about 30 collegiate chapters including specifically working with chapter presidents and chapter advisory boards. The CSC works with division leadership teams, chapter and Greek/university advisors and will also have chapter educational programming and department responsibilities.

The CSC is a position that works out of Kappa Delta Sorority National Headquarters in Memphis, Tennessee. The position requires flexibility as the schedule requires travel for chapter visits and as needs arise and national representation is requested. She works directly with chapter operations and the training of the leadership development consultants. This individual should be able to work collectively as a team within the chapter services department. The CSC must have strong interpersonal skills and understand chapter management procedures.  The CSC must have a flexible schedule as this position requires occasional travel and occasional extended hours outside of regular business hours. Proficiency in regular business software like Microsoft Word and Excel is needed as well as email, social networking and texting technologies. The CSC will report to the director of chapter services and work closely with the executive director, national vice president-collegians and national leadership team volunteers.

Chapter supervision:

  • Cultivate superior campus prestige by stressing leadership, academic excellence and participation in a variety of campus activities
  • Coordinate efforts with the divisional national leadership teams and the national vice president-collegians
  • Assist chapter advisory board with any questions and issues that arise
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper procedure and policy
  • Compile chapter delinquencies in designated areas
  • Maintain chapter member and chapter officer records
  • Communicate weekly (or more often if necessary) with chapter officers regarding chapter status
  • Handle situations according to our policies and procedures while fact finding when situations arise
  • Respond to inquiries from campus personnel
  • Provide reports on chapters to the NLT and NC as needed and in accordance with set deadlines
  • Give special permissions for the following:
  • Hold an election to fill a vacancy in the chapter council
  • Elect someone not from the current council as president
  • Change the scheduling of Second or Third Degree from the requirements of the new member education program
  • To hold a chapter overnight retreat
  • Monitor chapter operations and information through the receipt of chapter reports through the Nautilus Network
  • Must have a thorough understanding of all Kappa Delta policies and procedures

Chapter Grades/Awards:

  • Compile, copy and distribute annual chapter grades
  • Compile and collate national officer annual reports
  • Complete any tasks designated by the executive director

National Conferences:

  • Assist with planning and implementation of special events and programming as directed
  • Presentations and coordination as needed
  • Serve as on-site staff

Required travel:

  • Convention (late June)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

Requirements:

  • An undergraduate degree
  • Excellent written, oral and interpersonal communication skills are needed as are good presentation and training/teaching skills
  • Experience in public speaking
  • Good time management skills

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – CSC Position” in the email subject line.

We are always accepting applications for this position. Compensation is commensurate with experience.

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