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Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 40. We work together with volunteers to carry out the mission of the organization. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Title: Collegiate Experience Associate
Date: Oct. 31, 2020
Supervisor: Director of Collegiate Experience
Status
: Full-Time Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: The CEA works with division leadership teams, chapters, fraternity/sorority advisors and university administration and will also have chapter educational programming and department responsibilities. The CEA is a position based at Kappa Delta Sorority National Headquarters in Memphis, Tennessee.

The CEA works directly with chapter operations and should be able to work as a team within the Collegiate Experience Department. The CEA must have strong interpersonal skills and understand chapter management procedures.  The CEA must have a flexible schedule as this position requires occasional travel and occasional extended hours outside of regular business hours as needs arise, and national representation is requested. Proficiency in regular business software like Microsoft Word and Excel is needed as well as email, social networking and texting technologies. The CEA will report to a collegiate experience manager and work closely with the director of collegiate experience, executive director, national vice president-membership, national vice president-collegians and national leadership team volunteers.

Chapter Management

  • Coordinate efforts with divisional national leadership teams, DCE and the national vice president-collegians on high-risk situations
  • Oversee and manage routine chapter disciplinary issues (i.e., sanction letters, financial delinquencies, etc.)
  • Create and maintain positive and productive relationship with chapter officers and advise them on proper procedure and policy
  • Communicate monthly (or more often if necessary) with chapter officers and advisors regarding chapter health
  • Manage situations according to our policies and procedures while fact finding when situations arise
  • Foster healthy, positive relationship with fraternity/sorority advisors
  • Provide reports on chapter health to the NLT and NC as needed and in accordance with set deadlines
  • Must have a thorough understanding of all Kappa Delta policies and procedures
  • Facilitate execution of the Nautilus Chapter Development Program with chapters, CABs and the division team
  • Access chapter progress and target areas based on the NCDP action plan

 

Project Area

  • Develop and maintain resources for at least one programmatic area including trainings, KD Leader, officer manual, educational resources, etc.
  • Other projects may be assigned

 

National Conferences

  • Assist with planning and implementation of special events and programming as directed
  • Lead presentations and assist with coordination as needed
  • Serve as on-site staff

 

Required Travel

  • Convention (late June, odd years)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

 

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Job Qualifications:

  • Bachelor’s degree
  • Membership in Kappa Delta
  • Experienced public speaker
  • Proven training and mentoring skills
  • Superior time management skills
  • Impeccable written and oral communication skills including presentation and meeting facilitation
  • Excellent interpersonal/relationship building skills
  • Excellent critical thinking and decision-making abilities
  • Ability to identify problems and develop solutions that may include new processes or systems
  • Ability to work independently and take initiative while remaining detail and deadline oriented
  • Ability to lead a team and ensure that collective goals are completed
  • Demonstrated understanding of project and volunteer management
  • Ability and willingness to travel
  • Excellent computer skills, including experience with Microsoft products and knowledge of working with membership database

 

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

 

Please email documents to jobs@kappadelta.org and put “Your Name – Collegiate Experience Associate” in the email subject line.

Kappa Delta Sorority, Inc. is accepting applications for a director of collegiate experience (DCE) to lead the collegiate experience department which includes chapter management, and development of education, training and philanthropic programming for collegiate members and advisors. Responsibilities include training and supervision of the collegiate experience and training and development staff and oversight of Leadership Development Consultant program. The DCE collaborates with the collegiate National Leadership Team (NLT), local chapter advisors and campus-based professionals. Under the guidance of the National Council, this position is responsible for policy development and implementation of risk prevention and education. The DCE oversees staff, collegiate and volunteer training. The position is based fulltime at the headquarters office in Memphis, Tennessee and reports to the executive director. Remote employment will not be considered.

Requirements:

  • Management experience with proven success in building and motivating a dynamic team
  • Undergraduate and graduate degrees in the field of education and/or experience working with collegiate students is preferred
  • 8-12 years of related career experience
  • Excellent written, oral and interpersonal communication skills including presentation skills
  • Superior project management skills and ability to manage multiple projects simultaneously and meet deadlines
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Flexible to travel and manage crises after hours as needs arise
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

 

Chapter Management:

  • Oversee the management of 168 collegiate chapters
  • Ability to manage multiple crises and serve as lead role on crisis management team
  • Partner with the university case manager to address university judicial issues
  • Collaborate with National Leadership Team members on chapter operational challenges and organizational priorities
  • Collaborate effectively with management team across departments especially the directors of communications and chapter housing
  • Provide end-to-end project management support for strategic plan initiatives
  • Strategically integrate initiatives into department operations and oversee execution
  • Manage department workload, reporting and special projects to ensure completion against timelines
  • Successful track record of problem solving with diplomacy
  • Serve as staff liaison to the national vice president, national vice president – membership and national vice president – collegians
  • Must have a thorough understanding of all Kappa Delta policies and procedures and interpret appropriately
  • Adhere to chapter management procedures and recommend opportunities to streamline for efficiency and maximum effectiveness
  • Knowledgeable of trends in higher education and sorority life to provide thoughtful recommendations to the leadership
  • Possess an introspective and forward thinking, progressive approach to the member experience
  • Develop and manage department budget for extension, new chapters, LDC program and established chapter support
  • Ensure organizational compliance with national policies and bylaws
  • Develop and maintain healthy relationships with campus professionals
  • Manage new chapter establishments with new chapter managers

 

Training & Development:

  • Oversee the Collegiate Experience Priority and manage deliverables against project timeline
  • Oversee the training and development team on risk management prevention, member education and programming for collegians and volunteers
  • Oversee development of chapter advisory board (CAB) resources and training
  • Oversee routine updates of department resources including manuals, policies, procedures, training, Norman Shield and other materials
  • Serve as key contributor to technology platforms related to chapter management and education
  • Oversee implementation of the Nautilus Chapter Development Program, annual chapter evaluation
  • Oversee CEA project areas including academic excellence, public relations, Confidence Coalition,
  • Research education methods to ensure the educational and leadership programming is up-to-date and relevant to collegiate members
  • Oversee ongoing development of Confidence Coalition platform

 

Human Resources

  • Supervise collegiate experience associates/managers, training and development managers & leadership development consultants
  • Responsible for hiring and training collegiate experience department
  • Oversee management of the leadership development consultant program including interviews, onboarding, trainings, travel schedules and lodging
  • Oversee the onboarding of new local and national volunteers
  • Manage and nurture the volunteer-staff relationship to ensure collaboration across departments and functional areas

 

National Conference Responsibilities:

  • Assist with planning and staffing events and training as directed
  • Develop curriculum and deliver presentations

 

Required Travel:

  • Sorority conferences, convention, trainings and interfraternal conferences as budgeted
  • Campus visits as requested by administration or as chapter needs arise

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the executive director. To apply, please submit a cover letter and resume to jobs@kappadelta.org.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Title: Graphic Designer
Date: January 2019
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The graphic designer works closely with the director of communications and other staff to oversee all design projects — from conception to delivery — for Kappa Delta Sorority and Foundation. She/he manages all design assignments, ensuring all work is produced on time, to budget and to a high standard. She/he collaborates with the rest of the communications department to brainstorm creative communications and develop marketing campaigns. The position is based at the headquarters office in Memphis, Tennessee.

Essential duties or functions:

BRANDING

  • Maintain brand guidelines for the national organization and ensure brand consistency across all print and online materials 
  • Design and order all stationery for headquarters staff and national officers, including letterhead, envelopes, notecards and business cards 
  • Re-design secondary logos, as needed (chapter logos, International Women’s Friendship Month, Confidence Coalition, etc.) 

MAGAZINE

  • Design the quarterly magazine 
  • Work closely with the Angelos editor to make revisions, as needed 
  • Prepare art files for print 
  • Compile and design e-mail newsletter to launch digital edition of magazine 
  • Work with the communications manager to develop marketing plan for digital edition of the magazine; design accompanying graphics for social media 

SOCIAL MEDIA 

  • Design graphics for all social media campaigns, across various social media platforms (Facebook, Instagram, Twitter) 

CONFERENCES/EVENTS 

  • Develop brand identity for all national events 
  • Design all print and online marketing collateral for national events, including signage, programs, handout templates, favors, video graphics, social media, booth materials, PowerPoints, etc. 
  • Assist with A/V on site for national events 

EXTENSION 

  • Assist the director of communications and the director of sorority growth and enhancement with the design of extension applications, presentation handouts and PowerPoints 
  • Design and order printed extension marketing collateral, as needed 
  • Work with senior leadership development consultants to develop budget for PR materials for new chapters; design and order all PR materials. 

FOUNDATION 

  • Work with the foundation team on design projects as needed, including the annual report, impact report, social media campaigns, event signage, etc. 

MISCELLANEOUS 

  • Provide graphics for electronic newsletters, as needed 
  • Assist multimedia manager with graphics for videos 
  • Assist multimedia manager on photo and video shoots as needed 
  • Proactively recommend creative communications for marketing initiatives 
  • Design and update new member manual (Norman Shield) annually 
  • Complete special projects as assigned 

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 3-5 years of experience
  • Bachelor’s degree in graphic design or related field
  • Expert knowledge of Adobe Creative Suite including Adobe Illustration, InDesign and Photoshop
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Strong communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • 3-5 design samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Graphic Designer” in the email subject line.

Compensation is commensurate with experience.

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