Give to KD

Join our team.

Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 40. We work together with volunteers to carry out the mission of the organization. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Visit these websites to learn more about living in Memphis:

Click on a tab below for more information on open positions.

Title: Director of Marketing and Communications
Date: January 2021
Supervisor: Executive Director
Status: Full-Time Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: The Director of Marketing and Communications (DMC) will develop strategic, integrated marketing and communications plans for Kappa Delta Sorority. Responsibilities include management of both internal and external communications programs, public relations, media relations, digital marketing, social media, branding, crisis and reputation management. The DMC will be responsible for telling Kappa Delta’s story through various communications platforms. The position requires a seasoned professional with successful project management skills to drive initiatives that advance the mission and brand of Kappa Delta from start to finish, both from a visionary level and with excellence in detail. Knowledge and deep understanding of a culture of diversity, equity and inclusion. Adept in communicating across multi-generations via appropriate channels to meet them where they are. Strong leadership is essential to create a collaborative environment for the team and identify growth opportunities for each member. The DMC works closely with the Executive Director, National Council and Kappa Delta Foundation to ensure alignment with organizational priorities and consistency in brand and messaging. This position is located at Kappa Delta National Headquarters in Memphis, Tennessee.

Essential Functions:

  • Provide vision and strategy for proactive marketing and communications to support Kappa Delta’s strategic plan.
  • Define and evolve the brand voice and ensure consistent visualization and messaging to support it.
  • Develop plans using methodical industry processes to ensure a strategy-based approach and integration across audiences and platforms to achieve measurable results.
  • Serve as the primary media contact for the national organization.
  • Lead crisis management strategy and response team. Assess and update crisis communications plan annually.
  • Drive consistent messaging and relevant content across all stakeholder initiatives and materials.
  • Work across departments to effectively capture and tell Kappa Delta’s story and organizational changes to the membership and external audiences.
  • Drive the project management of plan development and implementation, working across the organization with a variety of teams to meet key deadlines.
  • Proactively assess communication needs of the organization on an ongoing basis.
  • Oversee, contribute to and collaborate on producing communications deliverables including: web content, blog posts, social media content, videos, magazine articles, operational manuals, e-newsletters, news releases, talking points and speeches.
  • Create space for ideation and the creative process to flourish in content creation.
  • Collaborate with The Angelos magazine editor on content and themes of each issue to ensure alignment.
  • Direct the work of PR and branding partners, as needed.
  • Collaborate to support public relations and marketing efforts for collegiate and alumnae chapters.
  • Serve as the team lead to supervise and develop the marketing and communications staff, including hiring and training as needed.
  • Manage department budget and follow protocols to negotiate department contracts.
  • Stays current on marketing and communications trends and technology.
  • Special projects as assigned.

 

Requirements:

  • Bachelor’s degree in a related field (communications, marketing, public relations, etc.).
  • Eight or more years of professional experience in marketing and communications.
  • Agency experience required.
  • Demonstrated experience implementing a national marketing and communications strategy.
  • Demonstrated competence and acumen in cross- and multi- cultural communication and inclusive language.
  • Superior editing skills, as well as strong art direction.
  • Ability to write powerful content with quick turn-around.
  • Proficient in Microsoft Office 365 and functional knowledge of Adobe Creative Suite.
  • Proficient in social media platforms, strategies and trends.
  • Experience in web content management systems and email marketing platforms.
  • Strong organizational, logistical and planning skills with the ability to prioritize tasks under tight, competing deadlines while maintaining work quality.
  • Experience managing and coaching a team.
  • Strong interpersonal skills working with staff, volunteers and members in all areas of the organization.
  • Timely, accurate, organized, proactive and visionary.
  • Team oriented professional work style with an optimistic, flexible attitude.
  • Problem solving and critical thinking skills.
  • Willingness to work flexible hours, including evenings and weekends as the job requires.
  • Working knowledge of fraternity/sorority organizations.
  • Lived experience as a member of a sorority provides perspective of constituencies and is a plus.
  • Self-starter, motivated and driven to exceed expectations

 

To Apply:

Kappa Delta Sorority has partnered with Chaloner on this search. Interested candidates should apply by completing the application form located here.

Chaloner will review all applicants and, upon qualification, contact you to determine next steps.

Kappa Delta is an equal opportunity employer and will not discriminate or permit discrimination against an employee or applicant because of race, color, religion, national origin, sex, age, pregnancy, veteran status, citizenship, disability, genetic information, sexual orientation or any legally protected category in connection with any phase of the employment process. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Title Communications Coordinator
Date January 6, 2021
Supervisor: Senior Communications Manager
Status: Full-Time Exempt  

JOB SUMMARY: The communications coordinator role includes a wide range of communications and marketing responsibilitiesinterface with internal and external audiences, project management, collaboration with integrated teams, analysis and measurement. The position responsibilities include assistinin the management of national Kappa Delta Sorority’s social media platformsmonitoring chapter social media platforms, email communications, website updates, crisis management support and analytics for all communications platforms. Knowledge of issues related to diversity, equity and inclusion, current trends and best practices is essential. This position is located at Kappa Delta National Headquarters in Memphis, Tennessee.  

Essential duties or functions: 

Social Media

  • Assist in the management of national Kappa Delta Sorority’s social media outlets, including Facebook, Twitter, LinkedIn, Pinterest, Instagram and Snapchat. 
  • Work with senior communications manager to develop social media content calendar. 
  • Work with senior communications manager to develop National Convention social media plan. 
  • Collaborate with foundation communications senior manager to create social media posts for KD Foundation social media. 
  • Promote collegiate and alumnae chapter events and philanthropies through national KD outlets. 
  • Assist with planning and implementation of social media campaigns. 
  • Participate in VP-PR Facebook group as needed. 
  • Monitor collegiate chapters’ social media content daily and report concerns as needed to the chapter or senior communications manager. 
  • Approve Kappa Delta HQ LinkedIn group requests and monitor posts from members in collaboration with A-NLT volunteer. 
  • Pull social media analytics weekly. 
  • Monitor and report social media trends. 
  • Set up social media accounts for new chapters. 
  • Collaborate as needed to create social media posts for Confidence Coalition social media outlets, including Facebook and Twitter. 

 

 Public Relations

  • Skilled in drafting written communication materialscaptions and copywriting in the brand voice. 
  • Creative contributor to campaignsmessaging and brand image. 
  • Monitor and issuespot for potential PR issues. 
  • Proficient in AP-style. 
  • Ability to proofread for grammar, punctuationformatting and style. 

 

Email/ E-Newsletters   

  • Draftformat and send mass emails. 
  • Troubleshoot with IT department on end-user issues. 
  • Analyze data related to email communications monthly to monitor success. 

 

Website 

National Website  

  • Manage regular website edits. 
  • Post press releases and job postings. 
  • Serve as liaison with website vendor. 
  • Pull and track data related to website monthly. 
  • Maintain Resource Library, including file uploads and responding to document requests. 
  • Maintain Resource Library document spreadsheet. 

 

Project Management

  • Update the communications work program weekly. 
  • Serve as a liaison for communications needs across departments. 
  • Manage projects within the communications work program to ensure all projects/communications needs are on schedule. 
  • Coordinate meetings and draft agendas as needed.  

 

Special Projects

  • Serve as a member of the crisis team on any crisis communications issues, including monitoring traditional news outlets and social media. 
  • Recommend recipients for the Chapter Website Award, presented at National Convention. 
  • Assist with the creation of Wufoo forms as needed. 
  • Assist with cataloguing video footage and organizing photos as needed. 
  • Assist with writing and/or editing copy for various Kappa Delta publications, mass emails, letters and other communication pieces as assigned. 
  • Create quarterly media updates and memos for the National Council as directed. 
  • Special projects as assigned.

 

Requirements: 

  • Bachelor’s degree in a related field (communications, marketing, public relations, English, etc.). 
  • Preferred 1-2 years of professional experience in marketing/communications or related internship experience. 
  • Agency experience is a plus. 
  • Competency in cross- and multi-cultural communication and inclusive language.  
  • Strong written and verbal communications skills.  
  • Proficient in social media platforms, strategies and trends.   
  • Fundamental understanding of web content management systems and email marketing platforms.  
  • Strong organizational skills and ability to meet deadlines. 
  • Self-starter, motivated and task oriented.  
  • Strong interpersonal skills working with staff, volunteers and members in all areas of the organization. 
  • Problem solving and critical thinking skills.  
  • Willingness to work flexible hours, including evenings and weekends as the position requires.  
  • Working knowledge of fraternity/sorority organizations.  
  • Lived experience as a member of a sorority provides perspective of constituencies and is a plus. 
  • Knowledge of WordPress and Informz is a plus.  

 

To Apply:

Kappa Delta Sorority has partnered with Chaloner on this search. Interested candidates should apply by completing the application form located here.

Chaloner will review all applicants and, upon qualification, contact you to determine next steps.

Kappa Delta is an equal opportunity employer and will not discriminate or permit discrimination against an employee or applicant because of race, color, religion, national origin, sex, age, pregnancy, veteran status, citizenship, disability, genetic information, sexual orientation or any legally protected category in connection with any phase of the employment process. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Title: Graphic Designer
Date: January 2019
Supervisor: Director of Communications                       
Status
: Full-Time Exempt

JOB SUMMARY: The graphic designer works closely with the director of communications and other staff to oversee all design projects — from conception to delivery — for Kappa Delta Sorority and Foundation. She/he manages all design assignments, ensuring all work is produced on time, to budget and to a high standard. She/he collaborates with the rest of the communications department to brainstorm creative communications and develop marketing campaigns. The position is based at the headquarters office in Memphis, Tennessee.

Essential duties or functions:

BRANDING

  • Maintain brand guidelines for the national organization and ensure brand consistency across all print and online materials 
  • Design and order all stationery for headquarters staff and national officers, including letterhead, envelopes, notecards and business cards 
  • Re-design secondary logos, as needed (chapter logos, International Women’s Friendship Month, Confidence Coalition, etc.) 

MAGAZINE

  • Design the quarterly magazine 
  • Work closely with the Angelos editor to make revisions, as needed 
  • Prepare art files for print 
  • Compile and design e-mail newsletter to launch digital edition of magazine 
  • Work with the communications manager to develop marketing plan for digital edition of the magazine; design accompanying graphics for social media 

SOCIAL MEDIA 

  • Design graphics for all social media campaigns, across various social media platforms (Facebook, Instagram, Twitter) 

CONFERENCES/EVENTS 

  • Develop brand identity for all national events 
  • Design all print and online marketing collateral for national events, including signage, programs, handout templates, favors, video graphics, social media, booth materials, PowerPoints, etc. 
  • Assist with A/V on site for national events 

EXTENSION 

  • Assist the director of communications and the director of sorority growth and enhancement with the design of extension applications, presentation handouts and PowerPoints 
  • Design and order printed extension marketing collateral, as needed 
  • Work with senior leadership development consultants to develop budget for PR materials for new chapters; design and order all PR materials. 

FOUNDATION 

  • Work with the foundation team on design projects as needed, including the annual report, impact report, social media campaigns, event signage, etc. 

MISCELLANEOUS 

  • Provide graphics for electronic newsletters, as needed 
  • Assist multimedia manager with graphics for videos 
  • Assist multimedia manager on photo and video shoots as needed 
  • Proactively recommend creative communications for marketing initiatives 
  • Design and update new member manual (Norman Shield) annually 
  • Complete special projects as assigned 

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

Requirements

  • 3-5 years of experience
  • Bachelor’s degree in graphic design or related field
  • Expert knowledge of Adobe Creative Suite including Adobe Illustration, InDesign and Photoshop
  • Expertise in key digital media disciplines/tools with an understanding of integrated media campaigns
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Strong communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to lift up to 40 lbs.
  • Ability to stand/walk for extended periods of time
  • Ability to travel for national conferences
  • Understanding of fraternity/sorority organizations a plus
  • Membership in Kappa Delta Sorority not necessary

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • 3-5 design samples
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Graphic Designer” in the email subject line.

Compensation is commensurate with experience.

Title: Annual Giving Coordinator
Date: December 14, 2020
Supervisor: KDF Communications Senior Manager
Status: Full-Time Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: Position manages operations of annual giving for collegians and alumnae, including growing existing programs, managing regular cultivation and stewardship efforts. Position develops and implements social media plans, including social media fundraising campaigns, and evaluates success. Position keeps track of industry best practices and trends in annual giving and stewardship. Position manages education and technology grant funds from establishment to completion.

Essential duties or functions include:

Annual Giving

  • Manage collegiate giving society
  • Develop and implement program to educate collegiate members on the purpose of the Kappa Delta Foundation
  • Work with chapter contact to acknowledge donors
  • Manage stewardship of donors
  • Manage virtual annual campaigns (NOTE: Currently virtual annual campaigns include Giving Tuesday, Founder’s Day and the White Rose Garden.)
  • Research best practices and recommend tactics to increase funds raised year-over-year
  • Prepare timeline for each initiative
  • Define goals and metrics to measure success
  • Develop strategy for implementation
  • Prepare content for all materials (email, print and social media)
  • Implement plan
  • Develop marketing plan specific to the onsite advertisement and solicitation of gifts in support of the White Rose Garden at National Convention
  • Manage annual giving programs (NOTE: Current annual giving programs include the recurring gift, annual gift and brick.)
  • Prepare robust marketing plan for each program, complete with audience segments and targeted messaging for each segment
  • Implement plans and evaluate success, track key performance indicators
  • Send recurring gift reminders
  • Serve as point of contact for donors asking to establish a recurring gift
  • Maintain map of brick placement
  • Coordinate brick orders and installations
  • Send brick notifications to honorees

 

Stewardship

  • Make weekly thank you calls
  • Send birthday cards
  • Provide event support as needed
  • Maintain stewardship of annual fund, recurring gift and consecutive year donors
  • Remain current with stewardship trends and best practices
  • Make recommendations to update or change stewardship practices
  • Coordinate stewardship efforts with foundation board and executive director
  • Write thank you notes for each appeal letter
  • Support acknowledgement letter distribution process, as needed

 

General Foundation Communications

  • Manage foundation social media
  • Develop editorial calendar
  • Coordinate plans with KDS communications team to developed collaborative and strategic plan
  • Research trends in non-profit social media
  • Recommend strategies that will increase engagement and support fundraising initiatives
  • Curate photos and create images to accompany posts
  • Produce monthly reports that show engagement and fundraising successes
  • Manage and send all foundation’s Informz emails
  • Oversee foundation general inbox
  • Manage WuFoo online donation pages – create, edit, and work with donor relations coordinator to ensure proper security measures are in place to protect donors and KD

 

 Education and Technology Grant funds

  • Serve as the contact for inquiries about grant funds
  • Facilitate establishment of new grant funds
  • Send monthly grant fund reports to house corporations
  • Manage withdrawal requests
  • Serve as liaison between house corporation and withdrawal review committee

Special projects and other duties as assigned.

REQUIREMENTS

In addition, the candidate will offer:

  • Bachelors degree preferred
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Loyalty to and respect for the foundation’s leadership
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attentional to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to travel occasionally for national conferences
  • Membership in Kappa Delta Sorority is a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Foundation Annual Giving Coordinator” in the email subject line.

Title: Programs Coordinator
Date: January 19, 2021
Supervisor: KDF Development Senior Manager
Status: Full-Time
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: Position manages the promotion, collection and award of foundation program and award applications. Position serves as liaison between committee chairs and the foundation board. Position supports the committee for undergraduate and graduate scholarships, Corre Anding Stegall Collegiate Leadership awards, KiDs Grants, Alumnae Crisis grants, internships and the UIFI program.

Essential duties or functions include:

Program Management

  • Maintain application software
  • Develop new applications and/ or revise current applications, as needed
  • Work with foundation board chair to identify and appoint committee chair and committee members
  • Work with committee chair to develop processes and procedures to ensure consistent management across all committees
  • Collaborate with committee chair to revise application guidelines, reporting documents and timeline for application due date and announcement date
  • Prepare application and recommendation forms to be posted on Kappa Delta’s website
  • Work with communications senior manager to promote program opportunities in Kappa Delta communications (such as the Angelos, KD Leader, KD Connect, foundation website and social media)
  • Serve as contact for scholarship, internship and grant applicants and recipients
  • Verify qualifications of applicants
  • Serve as liaison between staff and grading committee
  • Organize and send applications and grading workbook to the grading committee
  • Prepare and send congratulations/regret letters to all applicants
  • Ensure all recipients sign an agreement of understanding
  • Prepare press releases announcing recipients
  • Prepare memos for the foundation board
  • Survey current past grant and award recipients

Responsibilities unique to individual programs are included below.

Internships

  • Orthopaedic Research Internship
    • Collaborate with program facilitators to prepare online application and internship timeline
    • Facilitate grading for committee members
    • Notify recipients
    • Organize welcome breakfast with interns and program facilitators
    • Secure housing for interns
  • O’Keeffe Art and Leadership Program Internship
    • Collaborate with museum staff to advertise internship application
    • Facilitate grading for committee members

 

Grants and Philanthropic Initiatives

  • KiDs Grants
    • Collect summary reports from grant recipients
    • Work with chair to assess relevance of program and provide recommendations for change, as appropriate
  • Alumnae Crisis Grants
    • Serve as liaison between applicant and Alumnae Crisis review committee
    • Set up conference calls for committee members
    • Call references

 

REQUIREMENTS

In addition, the candidate will offer:

  • Bachelor’s degree
  • Positive attitude
  • Strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Ability to assess office needs
  • Excellent communication skills, both oral and written, and strong interpersonal skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Ability to learn new technology quickly
  • Problem-solving and critical thinking skills
  • Ability to stand/walk for extended periods of time
  • Ability to travel occasionally for national conferences
  • Membership in Kappa Delta Sorority is a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Foundation Programs Coordinator” in the email subject line.

Kappa Delta Sorority, Inc. is accepting applications for a director of collegiate experience (DCE) to lead the collegiate experience department which includes chapter management, and development of education, training and philanthropic programming for collegiate members and advisors. Responsibilities include training and supervision of the collegiate experience and training and development staff and oversight of Leadership Development Consultant program. The DCE collaborates with the collegiate National Leadership Team (NLT), local chapter advisors and campus-based professionals. Under the guidance of the National Council, this position is responsible for policy development and implementation of risk prevention and education. The DCE oversees staff, collegiate and volunteer training. The position is based fulltime at the headquarters office in Memphis, Tennessee and reports to the executive director. Remote employment will not be considered.

Requirements:

  • Management experience with proven success in building and motivating a dynamic team
  • Undergraduate and graduate degrees in the field of education and/or experience working with collegiate students is preferred
  • 8-12 years of related career experience
  • Excellent written, oral and interpersonal communication skills including presentation skills
  • Superior project management skills and ability to manage multiple projects simultaneously and meet deadlines
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Flexible to travel and manage crises after hours as needs arise
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

 

Chapter Management:

  • Oversee the management of 168 collegiate chapters
  • Ability to manage multiple crises and serve as lead role on crisis management team
  • Partner with the university case manager to address university judicial issues
  • Collaborate with National Leadership Team members on chapter operational challenges and organizational priorities
  • Collaborate effectively with management team across departments especially the directors of communications and chapter housing
  • Provide end-to-end project management support for strategic plan initiatives
  • Strategically integrate initiatives into department operations and oversee execution
  • Manage department workload, reporting and special projects to ensure completion against timelines
  • Successful track record of problem solving with diplomacy
  • Serve as staff liaison to the national vice president, national vice president – membership and national vice president – collegians
  • Must have a thorough understanding of all Kappa Delta policies and procedures and interpret appropriately
  • Adhere to chapter management procedures and recommend opportunities to streamline for efficiency and maximum effectiveness
  • Knowledgeable of trends in higher education and sorority life to provide thoughtful recommendations to the leadership
  • Possess an introspective and forward thinking, progressive approach to the member experience
  • Develop and manage department budget for extension, new chapters, LDC program and established chapter support
  • Ensure organizational compliance with national policies and bylaws
  • Develop and maintain healthy relationships with campus professionals
  • Manage new chapter establishments with new chapter managers

 

Training & Development:

  • Oversee the Collegiate Experience Priority and manage deliverables against project timeline
  • Oversee the training and development team on risk management prevention, member education and programming for collegians and volunteers
  • Oversee development of chapter advisory board (CAB) resources and training
  • Oversee routine updates of department resources including manuals, policies, procedures, training, Norman Shield and other materials
  • Serve as key contributor to technology platforms related to chapter management and education
  • Oversee implementation of the Nautilus Chapter Development Program, annual chapter evaluation
  • Oversee CEA project areas including academic excellence, public relations, Confidence Coalition,
  • Research education methods to ensure the educational and leadership programming is up-to-date and relevant to collegiate members
  • Oversee ongoing development of Confidence Coalition platform

 

Human Resources

  • Supervise collegiate experience associates/managers, training and development managers & leadership development consultants
  • Responsible for hiring and training collegiate experience department
  • Oversee management of the leadership development consultant program including interviews, onboarding, trainings, travel schedules and lodging
  • Oversee the onboarding of new local and national volunteers
  • Manage and nurture the volunteer-staff relationship to ensure collaboration across departments and functional areas

 

National Conference Responsibilities:

  • Assist with planning and staffing events and training as directed
  • Develop curriculum and deliver presentations

 

Required Travel:

  • Sorority conferences, convention, trainings and interfraternal conferences as budgeted
  • Campus visits as requested by administration or as chapter needs arise

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the executive director. To apply, please submit a cover letter and resume to jobs@kappadelta.org.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Title: Collegiate Experience Consultant
Date: February 5, 2021
Supervisor: Collegiate Experience Manager
Status: Full-Time Exempt

JOB SUMMARY: A CEC is a recent college graduate who develops collegiate leaders and improves chapter operations by supporting Kappa Delta chapters as ambassadors for the national organization. The CEC works closely with the chapter’s collegiate experience associate (CEA), division leadership teams, fraternity/sorority advisors and university administration to support chapter operations and develop collegiate officers.

A CEC is a remote position taking direction from the CEA to develop chapter operations. This individual may be in residence at a university to better support leadership development. She should be able to propose solutions for approval and work collectively within the collegiate experience department. The CEC must have strong interpersonal skills and understand chapter management procedures and demonstrate cultural competency. The CEC will report to the collegiate experience manager while workflow and direction will be provided by the CEA.

Assignments can vary depending upon the needs of chapters. Depending on the assignment, CECs assist with leadership development of members, chapter recruitment and new chapter establishment. An intensive training session is held in July. Travel begins in early August and ends May.

REQUIREMENTS

  • Bachelor’s degree by June of the year hired
  • Alumna member of Kappa Delta in good standing with the organization
  • Leadership experience (chapter council or Panhellenic recommended)
  • Campus/community involvement (i.e. clubs, work, internships, volunteer positions, etc.)
  • Knowledge and deep understanding of a culture of diversity, equity, and inclusion
  • Impeccable written and oral communication skills including presentation and meeting facilitation
  • Strong public speaking skills
  • Membership recruitment ability
  • Excellent interpersonal/relationship building skills
  • Superior time management skills
  • Proven training and mentoring skills
  • Excellent critical thinking and decision-making abilities
  • Ability to identify problems and develop solutions that may include new processes or systems
  • Ability to work independently and take initiative while remaining detail and deadline oriented

CHAPTER MANAGEMENT

  • Provide consistent chapter support and cultivate strong positive presence on campus by emphasis on leadership, academic excellence, cultural competency, and participation in a variety of campus activities
  • Coordinate strategic efforts with the national leadership team, CEA and local advisors
  • Demonstrate adaptability and relatability while supporting collegiate chapters
  • Assist with the continued development of officers, chapter members, and advisors
  • Assist chapter advisory board with any questions and issues that arise and redirect to the CEA as needed
  • Create and maintain positive and professional relationships with chapter officers and advise them on proper procedure and policy and redirect to the CEA as needed
  • Promote internal accountability by providing standards board training and facilitating engaging chapter workshops, including diversity and inclusion training, leadership development and risk management education
  • Provide reports on chapters to staff and NLT in accordance with set deadlines
  • Must have a thorough understanding of all Kappa Delta policies and procedures
  • Access chapter progress and target areas based on the chapter’s action plan
  • Other projects may be assigned to support the Collegiate Experience Department

REQUIRED TRAVEL

  • Chapter travel, as requested
  • In-residence support, as required

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Collegiate Experience Consultant” in the email subject line.

 

Title: Collegiate Experience Associate
Date: January 26, 2021
Supervisor: Collegiate Experience Manager 
Status
: Full-Time Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: The CEA works with division leadership teams, chapters, fraternity/sorority advisors and university administration and will also have chapter educational programming and department responsibilities. The CEA is a position based at Kappa Delta Sorority National Headquarters in Memphis, Tennessee.

She works directly with chapter operations and the training of the leadership development consultants. This individual should be able to work collectively as a team within the collegiate experience department. The CEA must have strong interpersonal skills and understand chapter management procedures. The CEA must have a flexible schedule as this position requires occasional travel and occasional extended hours outside of regular business hours as needs arise, and national representation is requested. Proficiency in regular business software like Microsoft Word and Excel is needed as well as email, social networking and texting technologies. The CEA will report to a collegiate experience manager and work closely with the director of collegiate experience (DCE), executive director, national vice president – membership, national vice president-collegians and national leadership team volunteers.

 

Chapter Management

  • Oversee chapter operations and advise on steps to improve chapter health
  • Develop collegiate leaders through positive relationships and routine communication, advising on proper procedure and innovative problem solving
  • Effectively manage visiting leadership development consultants (LDC) on daily chapter operations and management
  • Coordinate efforts with LDC, the divisional national leadership teams, DCE and the national vice president-collegians on high-risk situations
  • Partner with the university case director to support chapters, local advisors, and university administration through chapter disciplinary issues
  • Manage situations according to our policies and procedures while fact finding when situations arise
  • Foster healthy, positive relationship with fraternity/sorority advisors
  • Provide reports on chapter health to the NLT and NC as needed and in accordance with set deadlines
  • Facilitate execution of the Nautilus Chapter Development Program with chapters, CABs and the division team
  • Must have a thorough understanding of all Kappa Delta policies and procedures

 

Project Area

  • Mange a programmatic area including trainings and educational resources
  • Demonstrate innovation and creativity while developing resources for at least one programmatic area including trainings, KD Leader, officer manual, educational resources, etc.
  • Other projects may be assigned

 

National Conferences

  • Assist with planning and implementation of special events and programming as directed
  • Presentations and coordination as needed
  • Serve as on-site staff

 

Required Travel

  • Convention (late June)
  • Chapter and conference travel as determined by the executive director (throughout year)
  • Campus visits as requested by administration or as chapter needs arise

 

Requirements

  • Bachelor’s degree
  • Membership in Kappa Delta
  • Experienced public speaker
  • Proven training and mentoring skills
  • Superior time management skills
  • Impeccable written and oral communication skills including presentation and meeting facilitation
  • Excellent interpersonal/relationship building skills
  • Excellent critical thinking and decision-making abilities
  • Ability to identify problems and develop solutions that may include new processes or systems
  • Ability to work independently and take initiative while remaining detail and deadline oriented
  • Ability to lead a team and ensure that collective goals are completed
  • Demonstrated understanding of project and volunteer management
  • Ability and willingness to travel
  • Excellent computer skills, including experience with Microsoft products and knowledge of working with membership databases

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director. 

 

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

 

Please email documents to jobs@kappadelta.org and put “Your Name – Collegiate Experience Associate” in the email subject line.

Title: Training & Development Manager (Collegians)
Date: February 5, 2021
Supervisor: Training & Development Senior Manager
Status
: Full-Time Exempt

JOB SUMMARY: Develops educational programming and training for collegiate chapters as directed, including differentiated member education and leadership training. Staff support for Collegiate Experience Priority and oversees the review and implementation of all collegiate programming, for respective programs, in collaboration with the national vice president – collegians (NVP-C) and curriculum manager. Provides support to assess and evaluate CEP programs. Research and provide recommendations for process and procedure improvements to related areas of oversight.

Essential duties or functions:

Strategic Plan: Collegiate Experience Priority

  • Serve as staff support on Collegiate Experience Priority in collaboration with NVP-C
  • Project manage workflow against timeline
  • Develop content for all differentiated experiences and leadership programming in line with CEP priorities, with consultation of the volunteer curriculum manager
  • Develop communication and implementation plans for all projects and supporting materials as needed
  • Oversee chapter implementation of collegiate programming, including differentiated experiences and leadership programs
  • Assess and evaluate chapter adoption of collegiate programming, including differentiated experiences and leadership programs
  • Write and submit grant requests to the foundation as applicable
  • Manage electronic library/files of educational resources and programming in partnership with the training and development team
  • Serve as key contributor to technology platforms related to collegiate leadership training and differentiated member experiences

Differentiated Member Experience

  • Manage and oversee implementation of differentiated member experiences including the new member program and Senior Experience
  • Manage communications and monitor chapter implementation of differentiated member experiences
  • Develop communication and implementation plans and process for evaluation for the new member experience and Senior Experience
  • Monitor the need for additional differentiated membership experience tracks to be developed and adopted

Leadership Training

  • Manage and oversee implementation of collegiate leadership training
  • Set leadership training expectations annually and manage the development of these trainings, included but not limited to officer transition training
  • Serve as the training and development lead on collegiate leadership development
  • Serve as staff lead on developing initial curriculum plan for a hybrid in-person/virtual leadership development training and lead team to plan and execute content for the event
  • Reviews and consults on CEA project areas as it pertains to collegiate programming
  • Lead routine updates of department resources including manuals, policies, procedures, training, Norman Shield and other materials

Other Responsibilities

  • Identify campus trends and elevate for discussion
  • Stay current on industry practices and successful programming
  • Develop and deliver presentations as requested
  • Assist with planning and implementation of national conferences and special events as directed
  • Serve as on-site event staff
  • Assist with special projects as assigned

Required Travel

  • Chapter visits and membership reviews as required or necessary
  • Kappa Delta national events
  • Industry conferences as determined by the executive director

Requirements

  • Undergraduate and graduate degrees in the field of education, curriculum development and/or experience coaching/training adults is preferred
  • 3+ years of related career experience
  • Excellent written, verbal, and interpersonal communication skills including presentation and facilitationskills
  • Excellent project management skills and ability to manage multiple projects simultaneously and meetdeadlines
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Experience writing and developing curriculum preferred
  • Experience working with a learning management system preferred
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Training and Development Manager” in the email subject line.

Title: Training & Development Manager (Volunteers)
Date: February 5, 2021
Supervisor: Training & Development Senior Manager
Status
: Full-Time Exempt

JOB SUMMARY: Develops educational programming and training for collegiate chapter advisors as directed. Staff lead for CAB programming under Collegiate Experience Priority and oversees the review and implementation of all advisor programming in collaboration with the national vice president – collegians. Provides support to assess and evaluate CAB programs and collaborates with volunteer teams as needed. Research and provide recommendations for process and procedure improvements to related areas of oversight. Serves as staff lead on NLT onboarding and continued training.

Essential duties or functions:

Strategic Plan: Collegiate Experience Priority

  • Serve as staff lead on CAB programming development under Collegiate Experience Priority in collaboration with NVP-C
  • Project manage workflow against timeline
  • Develop communication and implementation plans for all projects and supporting materials as needed
  • Write and submit grant requests to the foundation as applicable
  • Manage electronic library/files of educational resources and programming for local advisors and NLT
  • Collaborate with collegiate training and development managers to provide joint trainings as needed

Chapter Advisory Board

  • Identify areas of focus for continued risk management, leadership development and officer-specific training
  • Create CAB training materials and review with training and development senior manager, NVP-C and CAB Specialists, as needed
  • Oversee implementation of CAB programming, including Core Training, officer-specific training and Plaid LMS training
  • Assess and evaluate CAB adoption of programming and how to revise to achieve maximum effectiveness
  • Train consultants on CAB programming, resources, and policies
  • Identify current industry trends and develop Kappa Delta-specific resources to match the industry’s current position on the topic
  • Support and collaborate with CAB specialist team to develop tools and support local CAB
  • Staff liaison and point of contact for CAB specialist team, member of working team lead group
  • Serve as the training and development lead on potential CAB leadership restructure
  • Serve as staff lead on developing initial curriculum plan for a hybrid in-person/virtual leadership development training and lead team to plan and execute content for the event

National Leadership Training

  • Collaborate with the director of collegiate experience, training and development senior manager, and NVP-C to manage and maintain NLT onboarding package including but not limited to working with collegians and advisors, chapter management philosophy, and conducting chapter visits
  • Serve as staff lead for programming and logistics for the National Leadership Training Academy (NLTA), in collaboration with NVP-C
  • Provide continued education in NLT News each month

Other Responsibilities

  • Identify campus trends and elevate for discussion
  • Stay current on industry practices and successful programming
  • Understand adult learning theories to ensure training and development is research based
  • Lead routine updates of department resources including the NLT and CAB manuals, policies, procedures, training and other materials
  • Serve as key contributor to technology platforms related to advisor training and education
  • Develop and deliver presentations as requested
  • Assist with planning and implementation of national conferences and special events as directed, including CAB and NLT programming
  • Serve as on-site event staff
  • Assist with special projects as assigned

Required Travel

  • Virtual or in-person CAB training and membership reviews as required or necessary
  • Kappa Delta national events
  • Industry conferences as determined by the executive director

Requirements

  • Undergraduate and/ or graduate degrees in the field of education, curriculum development and/or experience coaching/training adults is preferred
  • 3+ years of related career experience
  • Excellent written, verbal, and interpersonal communication skills including presentation and facilitationskills
  • Excellent project management skills and ability to manage multiple projects simultaneously and meetdeadlines
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude
  • Proficient in Microsoft Office and adept at learning new software
  • Experience writing and developing curriculum preferred
  • Experience working with a learning management system preferred
  • Experience working with or in volunteer-driven organizations preferred
  • Kappa Delta membership and volunteer experience is beneficial

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Training and Development Manager” in the email subject line.

Title: Collegiate Experience Intern
Date: Feb. 1, 2021
Supervisor: Collegiate Experience Manager
Status
: Part-Time Non-Exempt
Location: Kappa Delta National Headquarters, Memphis, Tennessee

JOB SUMMARY: The Collegiate Experience Intern will work as part of the Collegiate Experience Department to assist with daily operations of the department as outlined below. Other special projects and department responsibilities may be assigned. This position should be available approximately 20 hours a week.

ESSENTIAL DUTIES OR FUNCTIONS:

Technology & Communications

  • Assist in member status changes which includes, but is not limited to, processing daily member status changes, weekly status change reports, New Member Portal changes and updating member passwords, as necessary.
  • Assist in data entry by entering chapter grade reports, CAB application information, probation and resignation paperwork, Fraternity/Sorority Life advisor contact information into the internal database and updating information as needed.
  • Aid in report management by downloading and saving chapter RFM reports, Monthly Membership Reports, and inventorying chapter support information and reports.
  • Aid in chapter notifications by sending member status change notification emails to chapters, drafting monthly Financial Bad Standing letters, and collecting chapter addresses and information when needed.
  • Collaborate with the Business Services and IT Departments on chapter email address concerns and updating internal spreadsheets for use by KDHQ staff.

 

Chapter Resource Management

  • Aid in document management by checking Resource Library documents to determine when updates are needed, editing manuals and other resources for collegians and alumnae, and updating KD Leaders monthly.
  • Organizing the departments files, records, badges, internal database, and other duties as assigned.
  • Aid in development of resources and training materials for Collegiate Experience Department project areas in collaboration with CEAs/CEMs

 

REQUIREMENTS

In addition, the candidate will offer:

  • Positive attitude with a strong work ethic
  • Team-oriented professional work style
  • Strong organizational skills
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Strong computer skills, proficiency in Microsoft Word, Excel and PowerPoint
  • Ability to lift up to 40 lbs and ability to stand/walk for extended periods of time
  • Membership in Kappa Delta Sorority is a plus

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

 

Please email documents to hailey.wiseman@kappadelta.org and put “Your Name – Collegiate Experience Intern” in the email subject line.

JOB TITLE: Director of Information Technology

SUPERVISOR: Executive Director

STATUS: Full-time exempt

DATE: January, 2021

LOCATION: Memphis, TN

JOB SUMMARY: Manages the business relationship and technology systems to support the various business functions for Kappa Delta Sorority (KDS), the Kappa Delta Foundation (KDF) and the Nautilus Management organizations in Memphis, TN. This position is responsible for managing the day to day technical operations including:  infrastructure, data and cybersecurity, data governance, data analytics, hardware (laptops, monitors), software application platforms, portals and websites, cloud based managed services (disaster recovery, security and server monitoring), help desk services, training as needed, vendor contract management and relationships.  Activities include business application roadmap, managing priorities, evaluation of applications and tools, development, integration, testing, training plans, implementation, and support activities for various software applications in support of Kappa Delta business operations.  Responsible for the Kappa Delta staff, volunteers and chapter applications that include, but are not limited to: Salesforce process design, Salesforce CRM, ChapterSpot portal services and management programs. Responsible for managing 2-4 staff depending on the growth and needs of the department and approximately $1M departmental budget.

The individual plays a critical role in the vision, formulation and execution of the business and information technology strategy and solutions roadmap to support the various Kappa Delta business organization and its initiatives.  The individual will work closely with Kappa Delta staff, volunteers, and collegiate leaders to determine the business and IT requirements, roadmap and IT priorities to support and execute the organization’s strategic plan.  He/she will develop and maintain the program plans for these projects to ensure that roles, responsibilities, priorities, and scope are clearly understood across the organization.

This position requires close collaboration across the organization as well as with our volunteers and collegiate chapters to ensure the operational requirements are understood, priorities are set appropriately and that the IT solutions are delivered.

The position is located in Memphis, TN, however, candidates seeking to work remotely will be considered.

ESSENTIAL DUTIES AND FUNCTIONS

  • Collaborate with directors, staff, volunteers, vendors, industry consultants and other stakeholders to define, promote and deliver application software solutions which support our business strategy.
  • Understand the business strategy, vision and processes and share/promote that knowledge throughout Kappa Delta.
  • Apply enterprise-wide vision to all applications projects, achieving cost, human and systems efficiencies in implementing applications that meet the requirements of multiple users. Conceive solutions and build consensus.
  • Develop teamwork and information sharing, as well as technical competencies of the IT staff.
  • Provides counsel and leadership on future use of technology and business process improvements. This requires high level of understanding of the organization’s business systems and processes as well as industry-wide requirements.
  • Understand technical problems and solutions in relation to the current, as well as the future business environment.
  • Suggest plans to integrate new and existing processes.
  • Possesses knowledge and experience leveraging both IT solutions and business process improvements.
  • Demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition.
  • Serves as organization spokesperson on advanced projects and programs. Acts as advisor to management and the National Council on advanced technical research studies and applications.
  • Develops and maintains a set of metrics to measure current performance and performance trends. Understands and communicates the steps that each group instance can and should deploy to manage performance effectively.  Puts plans in place to proactively address potential issues and problems.
  • Recommends appropriate course of action to maintain cost effectiveness and competitiveness.
  • Provide Salesforce.com CRM solutions to meet client needs including design, configuration, and testing
  • Provide consulting and coaching around best practices in Kappa Delta portals, Salesforce Administration and implementation in the following areas:
    • Setting up new users and profiles
    • Training plans
    • Custom objects, workflows, permissions
    • Reports, Dashboards and Views
    • Maintaining the overall portal and Salesforce.com system, including data loads
    • Website-to-Salesforce integration
    • Assist with data migration from other systems

REQUIRED TRAININGS

  • Participate in ongoing training related to the technology platforms used by staff and volunteers.
  • Attend industry related conferences.

REQUIREMENTS 

  • Bachelors in Business Administration, Computer Science, Information Technology and/or Systems, or related area required.
  • Advance degree is a plus
  • 5- 10 years of related experience in IT, including managing team(s) and project(s).
  • Direct experience managing a medium to large scale IT program, development operation or service environment.
  • Direct experience in implementing or managing a CRM system, in particular Salesforce CRM.
  • Broad IT background encompassing various software and hardware platforms and integration.
  • Progressive technical and program/project management experience in applications software development and integration, across multiple systems platforms.
  • Understanding the business use of data analytics, hands on deployment of data analytics software is a plus
  • Experienced in strategic planning with supporting roadmap, execution plan and deliverables.
  • Demonstrated customer service mentality with exceptional customer service orientation.
  • Experience working with nonprofit organizations is strongly preferred.
  • Excellent communications skills across a broad base of management, staff, technical and business individuals.
  • Exceptional oral and written communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Exceptional team building skills, able to build and lead dynamic highly effective work teams.
  • Excellent project management skills in organizing, planning and executing large-scale projects from vision through customer support.
  • Ability to identify organizational performance issues, make recommendations for improvement and implement approved courses of action.
  • Ability to lead disparate teams consisting of customers, vendors, and peer organizations through informal reporting relationships required.
  • Ability to devise and establish a clear set of metrics to proactively manage the environment and to communicate performance and availability to the customer base.
  • Adept at concurrently managing multiple priorities, projects and initiatives.
  • Good judgment and analytical skills; strong follow-up and organization skills.
  • Ability to conduct and prepare feasibility studies; develop proposals, including estimates for costs, schedule, and resources; prepare statistical reports; complete cost/benefit analyses; and conduct business.
  • Strong presentation communications abilities.
  • Strong analytical, problem-solving, and conceptual skills.
  • Strong computer skills, proficiency in Microsoft Word, Excel, Outlook, and PowerPoint .
  • Strong writing and editing skills to draft executive correspondence.
  • Strong discretion when handling confidential information.
  • Strong work ethic and individual initiative.
  • Assimilate to team-oriented culture with an aptitude for independent work.
  • Fundraising database and programming experience is a plus.
  • Experience as a member of Kappa Delta Sorority or another national fraternal organization is a plus.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to steven.white@rht.com and put “Your Name – Director of Information Technology” in the email subject line.

Title: Business Solution Manager
Date: February 2021
Supervisor: Director of Information Technology                 
Status
: Full-Time Exempt

JOB SUMMARY: The Business Solution Manager (BSM) is a new position with varying responsibilities within the IT department. This position will work with business functions for Kappa Delta Sorority (KDS), the Kappa Delta Foundation (KDF) and the Nautilus Management organizations in Memphis, TN. We are looking for an experienced candidate with business operations and managing multiple business system projects for a non-profit organization. This candidate should have hands on experience with business software applications such as Salesforce CRM, Tableau, and others.

This position will be responsible for managing the technology vendors, leading technology projects, managing the project teams including project scope and budgets, and collaborating with staff and volunteer teams. The BSM will provide input to the Director of IT to keep the management team and staff up to date on new technology strategies, which will support the ongoing initiative to be a technology leader in our industry.

The candidate should have an interest to continue expanding their knowledge and experience with various business software platforms to enhance our integrated technology solutions in support of business expansions and process improvements. The ideal candidate will be able to function effectively with limited oversight and willingness to attain technology certifications such as Salesforce.

ESSENTIAL DUTIES AND FUNCTIONS

  • Responsible for actively working with Kappa Delta business subject matter experts to resolve day-to-day technology needs with a focus on the analysis of processes, including dissecting problems and suggesting solutions.
  • Assist developing business use cases for Kappa Delta, associated analytics planning, and forecasting software solutions
  • Identify business process improvements and provide Salesforce configuration and training documentation
  • Act as Project Manager for Salesforce and other business system projects, leading project team during the various planning and implementation phases
  • Assist with pre-implementation activities such as Salesforce demos, scheduling meetings, etc.
  • Contribute as a member of the Data Governance team, guiding the data standards and ensuring the standards are documented to support the business processes
  • Interact with external consultants, software vendor sales representatives and support teams, and vendor product development and strategy teams
  • Assist with change management and developing IT communication policies and procedures in conjunction with the director of business services
  • Evaluate the organization technology use, business requirements and recommend business software and / or business process improvements
  • Collaborate with the staff and volunteers to plan and design appropriate technologies to meet the evolving needs of the organization
  • Assist with the development and management of the user roles for the business systems; such as MS 365, Salesforce, Tableau, portals and websites etc.
  • Identify staff and volunteer education needs and create trainings in conjunction with vendors and department staff
    • Assist with the design and implementation of portals and web pages.

REQUIRED TRAINING

  • Participate in ongoing Salesforce and other business software application system trainings and certifications
  • Participate in ongoing training related to the technology platforms used by staff and volunteers
  • Attend industry related conferences as budgeted and approved by Executive Director

REQUIREMENTS

  • Bachelor’s Degree in Business Management, Business Administration, or related degrees
  • Advanced degree is a plus
  • Experience with Salesforce CRM and/or Tableau is a plus
  • 4-8 years of experience in business operations and management
  • Experience in data governance and reporting packages
  • Proficiency in regular business software including Microsoft Office 365
  • Experience in the analysis, design, implementation, deployment, training, and support of a variety of small to medium size applications
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Exceptional customer service orientation, written and verbal communication skills and interpersonal communication skills
  • Demonstrate ability to build strong working relationships at all levels and to interact professionally with volunteers, collegians, alumnae, vendors and partners.
  • Develop into a strong, individual contributor
  • Team-oriented work style
  • Problem-solving and critical-thinking skills
  • Ability to learn quickly
  • Positive attitude and strong work ethic

PREFERRED QUALIFICATIONS:

  • Knowledge of Salesforce CRM, front-end user portals and websites
  • Non-profit foundation business operations experience
  • Prior experience with a membership organization

Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to steven.white@rht.com and put “Your Name – Business Solution Manager” in the email subject line.

Title: Business Solution Analyst
Date: January 2021
Supervisor: Director of Information Technology                 
Status
: Full-Time Exempt

JOB SUMMARY: The Business Solution Analyst is a new position within the IT department. This position will work with the business functions for Kappa Delta Sorority (KDS), the Kappa Delta Foundation (KDF) and the Nautilus Management. Recent college graduates with business analytics experience are preferred. This is an entry-level position, and the candidate should have an interest in developing their knowledge of business processes and the integration of business best practices with technology solutions.  The ideal candidate will be able to function effectively with limited oversight and business systems training.   The Business Solution Analyst facilitates the optimization of business performance by enhancing the alignment between business processes and information technology.  The position is located in Memphis, TN.

This organization welcomes new ideas and insights to opportunities for business process solutions and technology solution with productivity enhancements and system performance improvements.   This position will work directly with headquarters staff, volunteers, external consulting partners and respond to user requests on an as needed basis.

The ideal candidate for this position understands complex business processes, hands on experience working with business applications software and/or data analytic software. This position will work with the Business Solution Manager to support the current and future business software applications for all three entities.

This position presents an excellent opportunity for someone wanting to learn about the end to end business processes for a non-profit organization and how to align and implement these processes to “best in class” technology solutions.

ESSENTIAL DUTIES AND FUNCTIONS

This position is responsible for actively working with KD business subject matter experts to resolve day-to-day technology needs with a focus on the analysis of processes, dissecting problems and suggesting solutions. Specific areas of focus include:

  • Assist with solving daily software application issues which are impacting business transactions
  • Participate in IT projects including portals and websites, Salesforce CRM and other business applications during the planning and implementation phases
  • Assist with the design of business reports and forms for software applications
  • Partner with staff to understand business process and provide recommendations for system solutions using websites and Salesforce applications
  • Provide documentation for processes related to portals, websites, Salesforce and other business applications
  • Develop training materials to use for Salesforce and other software applications
  • Conduct Salesforce and software application demonstrations as needed
  • Assist with maintaining data and business process standards
  • Participate in meetings with external consultants and business software vendors
  • Develop an understanding of technical problems and solutions in relation to the current, as well as the future business environment.
  • Provide recommendations to integrate new and existing processes.
  • Provide support for planning and implementation activities as well as post support for new IT projects.
  • Participate in business design reviews assuring best practices and data standards are used.
  • Work with business owners to develop process performance metrics.

REQUIRED TRAINING

  • Participate in ongoing Salesforce and business software application system trainings
  • Participate in ongoing training related to the technology platforms used by staff and volunteers
  • Attend industry related conferences as budgeted and approved by Executive Director

REQUIREMENTS

  • Bachelor’s Degree in Business Management, Business Administration or other related degrees
  • Advanced degree is a plus
  • 1-3 years’ experience in business operations or IT organization
  • Experience with implementation of small / medium sized IT and /or business projects
  • Experience working with business owners to gather and understand business process requirements
  • Understanding and some experience with analyzing large data sets to develop performance metrics
  • Experience with designing reports to meet business requirements
  • Proficiency in regular business software including Microsoft Office 365
  • Attention to detail and deadlines with the ability to manage competing demands for time
  • Exceptional customer service orientation, written and verbal communication skills and interpersonal communication skills
  • Demonstrate ability to build strong working relationships at all levels and to interact professionally with volunteers, collegians, alumnae, vendors and partners
  • Develop into a strong, individual contributor
  • Team-oriented work style
  • Problem-solving and critical-thinking skills
  • Ability to learn quickly
  • Positive attitude and strong work ethic

PREFERRED QUALIFICATIONS:

  • Knowledge of Salesforce CRM
  • Experience with data analytics software
  • Project management experience
  • Hands on experience designing portal and websites to meet business requirements
  • Prior experience working with non-profit foundation business operations

Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to steven.white@rht.com and put “Your Name – Business Solution Analyst” in the email subject line.

Title: Chapter Finance Associate
Date: February 2021
Supervisor: Accounting Manager 
Status
: Full-Time Exempt

JOB SUMMARY: As part of the finance team, the chapter finance coordinator (CFA) is responsible for overseeing finances for Kappa Delta chapters, which would include developing communications and training materials, responding to inquiries, and coordinating various chapter finance-related activities and projects.  In this role the CFA will work  specifically with the vice president-finance and chapter advisory board-finance positions of various chapters. The CFA will also work with Kappa Delta’s preferred chapter accounting vendors and assist chapters with questions relating to the accounting software. The CFA will also assist the finance department in general accounting duties and participate in the month-end close process. The CFA will report to the Accounting Manager and work closely with the director of finance, executive director, national vice president-finance, national leadership team volunteers and other members of the finance department.

The CFA is a position based at Kappa Delta Sorority National Headquarters in Memphis, Tennessee (currently remote due to COVID-19).  The position requires sound decision making and judgment according to policies, procedures and financial best practices. The position requires team collaboration within the finance department and project management.  The CFA should demonstrate the ability to take initiative as well as direction on projects assigned and provide excellent customer service. Must be proficient in MS Office especially Excel, Word, Outlook and quickly learn database, billing and time management software programs. The CFA must have a flexible schedule as this position requires occasional extended hours outside of regular business hours.

Responsibilities:

  • Develop finance-related communications and training materials for chapter officers, volunteers, and leadership development consultants
  • Develop a thorough understanding of Kappa Delta policies and procedures to effectively advise chapter officers and volunteers
  • Respond to inquiries from chapter officers and volunteers concerning chapter finances
  • Work with national Kappa Delta’s preferred chapter accounting vendors on a regular basis and assist chapters with questions or projects relating to the accounting software
  • Coordinate chapter support with national leadership team members and the national vice president-finance
  • Create and maintain positive and productive relationships with chapter officers and volunteers
  • Provide reports on chapters to the national leadership team and national council as needed and in accordance with set deadlines
  • Assist the finance department in general accounting duties such as accounts payable, accounts receivable, cash receipts and billing
  • Assist the finance department in the accounting month-end close process
  • Complete various finance department projects on an as-needed basis
  • Problem solve on a multitude of daily questions and situations.
  • Participate in training presentations for new employees and volunteers as needed

National Conferences:

  • Assist with planning and implementation of programming as directed
  • Coordinate and present finance-related material as needed
  • Serve as on-site staff event support
  • Required travel to Convention (June, 2023 and odd years thereafter)

Requirements:

  • Bachelor’s degree required; business, finance, accounting, or a related field is preferred
  • Excellent written, verbal and interpersonal communication skills
  • Superior time management skills
  • Excellent interpersonal/relationship-building skills
  • Excellent critical thinking and decision-making abilities
  • Strong presentation, public speaking and training skills
  • Excellent computer skills including experience with Microsoft products
  • Membership in Kappa Delta or experience with chapter accounting software is a plus

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

Kappa Delta is an equal opportunity employer and will not discriminate or permit discrimination against an employee or applicant because of race, color, religion, national origin, sex, age, pregnancy, veteran status, citizenship, disability, genetic information, sexual orientation or any legally protected category in connection with any phase of the employment process. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Finance Associate” in the email subject line.

Title: Payroll and Benefits Specialist
Date: February 2021
Supervisor: Director of Accounting
Status
: Full-Time Exempt

JOB SUMMARY: As part of the finance team, the payroll and benefits specialist is responsible for managing and executing payroll for Kappa Delta Sorority, Kappa Delta Foundation, and Nautilus Management employees.  The Specialist also administers all benefits and retirement programs, including medical, dental, vision, life and disability insurance, and retirement plans. The Specialist also assists with onboarding and offboarding of employees, as well as providing support to finance team in areas of budgeting, forecasting, and other miscellaneous financial support related to finance and benefits.

The Specialist  is a position based at Kappa Delta Sorority National Headquarters in Memphis, Tennessee (temporarily remote due to COVID-19). The position requires sound decision making and judgment according to policies, procedures and financial best practices. The position requires team collaboration within the finance department and project management.  The Specialist  should demonstrate the ability to take initiative as well as direction on projects assigned and provide excellent customer service. Must be proficient in MS Office especially Excel, Word, Outlook, SharePoint, One Note, and quickly learn various payroll systems and  billing and time management software programs. The Specialist must have a flexible schedule as this position requires occasional extended hours outside of regular business hours.

Responsibilities:

  • Run semi-monthly payroll; coordinate with director of finance and executive director to ensure accurate and timely information and processing
  • Serve as the benefits administrator for all Kappa Delta plans; ensure the accuracy of all benefits enrollments
  • Serve as the primary contact for the Company’s health insurance broker, including coordination of the annual open enrollment process
  • Work as a liaison with insurance broker and employees to resolve issues
  • Serve as the primary contact for the Company’s payroll software providers, becoming subject matter experts on these platforms
  • Working with payroll software providers, obtain and maintain appropriate tax licenses for all necessary states
  • Manage and organize all year end payroll and benefits related activities and requirements
  • Review operating practices and procedures; make and implement recommendations for improvement and efficiency
  • Coordinate and execute new hire process and paperwork, including initial payroll paperwork, training on employee payroll portal including time keeping systems if applicable, and benefits enrollment process
  • Participate in offboarding of employees, including coordination and communication of final payroll including personal time off payments, preparation of cobra letters, and providing resources for options regarding retirement plan transition
  • Organize and maintain employee personnel files
  • Respond to employment verifications, and miscellaneous other employment matters
  • Distribute all benefits enrollment materials and determines eligibility
  • Respond to benefits inquiries on plan provisions, benefits enrollments, status changes and other general inquiries
  • Administer the Sorority’s 401(k) plan including coordination of enrollment educational meetings, responding to 401(k) inquiries relating to enrollments, plan changes and contribution amounts; and process semi-monthly contributions
  • Administer the Foundation’s Simple IRA plan including coordination of enrollment educational meetings, respond to inquiries relating to enrollments and contribution amounts, and process semi-monthly contributions
  • Process incoming invoices relating to payroll and benefits as needed, including preparation of reports for allocation of charges
  • Serve as the primary contact for 401-K administrator, including coordinating and providing information needed for the preparation of the 5500 tax return.
  • Develop and maintain census data for use during insurance renewals and other management purposes
  • Participate with Director of Finance and Executive Director in the annual budget process, monthly forecasting, and annual compensation analysis 

Requirements:

  • Bachelor’s degree in human resources, business, finance, accounting, or a related field is preferred
  • Experience in the payroll and benefits area or human resources desired
  • Impeccable written, verbal and interpersonal communication skills including presentation and meeting facilitation
  • Ability to work with individuals at all levels within the organization
  • Superior time management and organizational skills
  • Excellent interpersonal/relationship-building skills
  • Excellent critical thinking and decision-making abilities
  • Detail and deadline oriented, with ability to work independently
  • Excellent computer skills including experience with Microsoft products
  • Ability to maintain 100% confidentiality and professionalism with payroll and personnel information- zero tolerance on divulging confidential information

Please note: Job responsibilities and tasks are subject to change based on the needs of the organization and at the discretion of the supervisor or executive director.

Kappa Delta is an equal opportunity employer and will not discriminate or permit discrimination against an employee or applicant because of race, color, religion, national origin, sex, age, pregnancy, veteran status, citizenship, disability, genetic information, sexual orientation or any legally protected category in connection with any phase of the employment process. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

To Apply:

For consideration, please submit the following:

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume
  • Completed application for employment

Please email documents to jobs@kappadelta.org and put “Your Name – Payroll and Benefits Specialist” in the email subject line.

hear our stories find a chapter meet our leadership