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Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 40. We work together with volunteers to carry out the mission of the organization. Join our team as we build confidence and inspire action in women of all ages.

Kappa Delta welcomes applicants of all expertise, including members of other sororities and fraternities and as well as non-member candidates.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Title: Senior Training & Development Manager
Supervisor: Director of Collegiate Experience
Status
: Full-Time Exempt

JOB SUMMARY: The senior training and development manager (STDM) supervises and manages workflow and organizational priorities of the training and development team, including collegiate member education, officer training, differentiated member experience programming and local and national volunteer onboarding and training. This individual is responsible for developing and managing holistic, timely, scalable, and effective curriculum executed through both in-person opportunities and our Learning Management System (LMS). 

This individual should be able to work collaboratively with the collegiate experience department and demonstrate an elevated initiative and strategic vision to develop resources and training that align with the team’s educational philosophy and current strategic vision. The STDM must have strong interpersonal and management skills, understand chapter management procedures and teaching theories. The STDM must have a flexible schedule as this position requires occasional work outside of regular business hours as needs arise. The STDM will report to the Director of Collegiate Experience (DCE), manage the Training and Development Managers, and work closely with the National Vice President (NVP), National Vice President-Collegians (NVP-C) and the National Leadership Team (NLT). 

ESSENTIAL DUTIES & FUNCTIONS

Training and Development Team

  • Manage the collegiate experience programming workflow and deliverables against project timelines to meet the defined vision, strategy and ensure all projects are measured objectively for effectiveness with supporting data to quantify outcomes.
  • Manage the training and development team responsible for development and implementation of risk prevention, all-member education, differentiated member experiences, collegiate officer and volunteer training including deliverables and measurable outcomes.
  • Collaborate with team to develop vision and strategy for development and implementation of general membership curriculum for all collegiate members, the differentiated membership experience, chapter leadership training and local and national volunteer training. 
  • Collaborate with team to development vision and strategy for development and implementation for chapter advisory board (CAB) training and resources. 
  • Ensure routine updates of department resources including manuals, policies, procedures, training, Norman Shield and other materials for collegians, CAB and NLT. 
  • Ensure chapter programming requirements are set annually and communicated effectively to staff, NLT, CAB and collegians. 

 

Individual Responsibilities

  • Work with NVP, NVP-C and DCE to set a strategic vision for the next generation of collegiate and volunteer training and programming and identify the next iteration of curriculum for future implementation. 
  • Project manage the development and execution of a hybrid virtual/in-person training for collegiate officers and volunteers. 
  • Actively manage the inventory of all educational resources and programming for collegians, local volunteers and NLT. 
  • Oversee ongoing development of confidence initiatives and integration in all programming. 
  • Serve as the key technology contributor to technology platforms and applications that support training and development. 
  • Research learning methods to ensure educational and leadership programming is up-to-date and relevant for all Kappa Delta members
  • Provide intentional review of the work produced by the training and development team and identify integration points between the functional areas of each TDM. Ensure consistency in deliverables and communication across the organization.
  • Manage communications around team deliverables and project updates to staff, NLT, chapter officers, general members and local volunteers. 

 

Human Resources

  • Supervise training and development associates/managers.
  • Hire and onboard training and development staff. 
  • Handle situations according to our policies and procedures while fact finding when situations arise. 
  • Manage the budget and overall expenses for training and development curriculum. 

 

Other Responsibilities

  • Identify campus trends and elevate for discussion.
  • Stay current on industry practices and successful programming. 
  • Develop and deliver presentations as requested. 
  • Assist with planning and implementation of national conferences and special events as directed. 
  • Serve as on-site event staff. 
  • Assist with special projects as assigned. 

 

Required Travel

  • Chapter visits and conference travel as determined by the executive director (throughout the year). 
  • Convention (late June of odd years). 
  • Industry conferences as determined by the executive director. 

 

REQUIREMENTS

  • Undergraduate and graduate degrees required in the field of education, curriculum development and/or experience developing curriculum and working with both collegians and advisors. 
  • 6+ years of related career experience. 
  • Knowledge of the higher education industry, specifically training and development. 
  • Experience with LMS software.
  • Excellent written, verbal, and interpersonal communication skills including presentation and facilitation skills. 
  • People management experience with proven success in building and motivating a dynamic team. 
  • Excellent project management skills and ability to manage multiple projects simultaneously and meet deadlines. 
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude 
  • Ability to develop, plan, organize, manage, and evaluate training and development programs. 
  • Ability to interpret and analyze data to make informed recommendations related to curriculum development. 
  • Flexible to manage personnel after hours as needs arise. 
  • Kappa Delta membership and volunteer experience are beneficial. 

 

To Apply: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – Senior Training & Development Manager” as the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

Title:Training & Development Manager (Collegians)
Supervisor: Senior Training & Development Manager
Status
: Full-Time Exempt

JOB SUMMARY: The Training and Development Manager develops educational programming and training for collegiate chapters as directed, including differentiated member education and leadership training. Staff support for the strategic plan and oversees the review and implementation of collegiate programming, for respective programs, in collaboration with the national vice president – collegians (NVP-C). Provides support to assess and evaluate collegiate experience programs. Research and provide recommendations for process and procedure improvements to related areas of oversight.

ESSENTIAL DUTIES AND FUNCTIONS:

  • Serve as staff support on the strategic plan in collaboration with NVP-C 
  • Project manage workflow against timeline 
  • Develop communication and implementation plans for all projects and supporting materials  
  • Assess and evaluate chapter adoption of collegiate programming  
  • Write and submit grant requests to the Kappa Delta Foundation as applicable 
  • Manage electronic library/files of educational resources and programming in partnership with the training and development team 
  • Serve as key contributor to technology platforms related to collegiate leadership training and differentiated member experiences.

 

AREA OF FOCUS

Differentiated Member Experience

  • Manage and oversee implementation of differentiated member experiences including the new member program, senior experience, emerging leaders and officers.
  • Develop, manage and oversee implementation of differentiated member experiences with consultation of key stakeholders including the new member program, senior experience, emerging leaders and officers.  
  • Manage communications and monitor chapter implementation of differentiated member experiences 
  • Develop communication and implementation plans and processes for evaluation for differentiated member experiences.  
  • Monitor the need for additional differentiated membership experience tracks to be developed and adopted 

 

Leadership Training

  • Manage and oversee implementation of collegiate leadership training 
  • Serve as the training and development lead on collegiate leadership development 
  • Set leadership training expectations annually and manage the development of these trainings, including but not limited to officer transition training 
  • Serve as staff lead on developing initial curriculum plan for a hybrid in-person/virtual leadership development training and lead team to plan and execute content for the event
  • Reviews and consults on collegiate experience project areas as it pertains to collegiate programming 
  • Lead routine updates of department resources including manuals, policies, procedures, training, Norman Shield and other materials 

 

Other Responsibilities

  • Support the planning and execution of leadership training events 
  • Serve as on-site event staff 
  • Assist with planning and implementation of national conferences and special events as directed 
  • Develop and deliver presentations as requested 
  • Stay current on industry practices and successful programming 
  • Identify campus trends and elevate for discussion 
  • Assist with special projects as assigned

 

REQUIRED TRAVEL

  • Kappa Delta national events
  • Quarterly team travel to Kappa Delta headquarters 
  • Industry conferences as determined by the executive director 
  • Chapter visits as required or necessary 

 

EXPERIENCE AND SKILLS

  • Undergraduate and graduate degrees in the field of education, curriculum development and/or experience coaching/training adults is preferred
  • 3+ years of related career experience 
  • Exceptional work ethic and professional demeanor with a positive, flexible attitude 
  • Excellent project management skills and ability to manage multiple projects simultaneously and meet deadlines 
  • Excellent written, verbal, and interpersonal communication skills including presentation and facilitation skills
  • Proficient in Microsoft Office and adept at learning new software 
  • Experience writing and developing curriculum preferred 
  • Experience working with a learning management system preferred 
  • Experience working with or in volunteer-driven organizations preferred 
  • Kappa Delta membership and volunteer experience is beneficial 

 

To Apply: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – Training & Development Manager ” in the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

Title: Accounting Specialist
Supervisor: Senior Manager of Accounting
Status
: Full-Time Exempt

ABOUT US: Passionate about serving others, Kappa Delta is a leading for-impact, women’s organization. Since 1897, we’ve focused on our values, offering women countless opportunities to build confidence and inspire them to action. Kappa Delta cultivates an experience where women are encouraged to excel academically, develop leadership skills and become responsible citizens in their communities. With 168 collegiate chapters on campuses across the United States and more than 220 alumnae chapters globally, Kappa Delta has over 280,000 members worldwide. As an organization, we are committed to fostering an environment that encourages its members and staff to be the best versions of themselves every day. As an equal opportunity employer, we offer opportunities for upward growth, competitive pay, flexible hours, retirement plan matches and medical, vision and dental benefits.

Located in Memphis, Tennessee, Kappa Delta’s National Headquarters is operated by an executive director and a professional staff numbering over 50 — both onsite and remote. We work together with volunteers to carry out the mission of the organization.

JOB SUMMARY:The accounting specialist will provide support for both Kappa Delta Sorority as well as for Kappa Delta Foundation, a non-for-profit organization organized for charitable and educational purposes.  Primary responsibilities include participation in month end closing and financial statement preparation, the forecasting/ budgeting process, and special projects as assigned.  The position will also assist with general accounting duties such as accounts payable, accounts receivable, cash receipts, and billing

ESSENTIAL DUTIES AND FUNCTIONS:

  • Maintain general ledger accounts, prepare and post monthly journal entries.
  • Assist with the monthly financial statements and forecast.
  • Assist with the annual budget process and monthly departmental budget-variance analysis.
  • Perform general accounting duties as assigned, such as managing accounts payable and processing checks, cash receipts, and billing.
  • Perform monthly G/L account reconciliations and month-end close activities.
  • Prepare various analyses and financial reports as assigned.
  • Assist with annual audit preparation and other accounting functions/projects as needed.
  • Become familiar with local chapter and house corporations’ accounting processes and procedures to assist members, finance officers and volunteers as necessary.

 

QUALIFICATIONS

  • Bachelor’s degree in accounting, business, or a related field; zero to three years’ experience.
  • Ability to use accounting software; experience with QuickBooks preferred but not required.
  • Proficient in use of Microsoft office products including Outlook, SharePoint, OneNote, Word, and Excel. Intermediate excel skills required.
  • Thorough understanding of accounting terminology and fundamentals.
  • Exceptional written and verbal communication skills enabling effective communication with all levels of management.
  • Analytical skills and problem-solving in a fast-paced environment.
  • Strong organizational skills to multitask and work independently in detail-oriented environment.
  • Team-oriented professional with positive attitude.
  • Attention to detail and deadlines with the ability to manage competing demands for time

 

LOCATION: This position will be based at Kappa Delta Sorority Headquarters in Memphis, TN.

To Apply: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – Accounting Specialist” in the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta Sorority believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

Title: Chapter Housing Coordinator
Supervisor: Director of Chapter Housing
Status
: Full-Time Exempt
Location: Remote or Memphis, TN

JOB SUMMARY: Kappa Delta Sorority is accepting applications for a full-time chapter housing coordinator. This position reports to the director of chapter housing.

The chapter housing coordinator is responsible for assisting the director of chapter housing, and the chapter housing department, in all aspects of Kappa Delta chapter housing, including administrative duties, project and data management, collegiate facilities support, policy, procedure and risk management support, financial and legal support, and communication. The chapter housing coordinator works with headquarters staff and volunteers to ensure that Kappa Delta chapter facilities are safe and relevant for today’s collegians. They may also travel as necessary to visit chapter facilities and attend conferences and training.

ESSENTIAL DUTIES AND FUNCTIONS:

Administrative Support

  • Coordinate and maintain logistics, meeting agendas and minutes for all department meetings.
  • Maintain records, agendas and meeting minutes for the Chapter Housing Committee and Nautilus Management Board.
  • Support collegiate facility staff members on strategic priorities.

 

Project and Data Management

  • Coordinate projects related to department and organizational strategic priorities, including collegiate facility analyses, property management support services, and short-term support plans.
  • Maintain current collegiate facility information in our housing database.
  • Maintain current and accurate records for housing governing boards, including meeting minutes and other actions.

 

Policy, Procedure and Risk Management Oversight

  • Oversee Kappa Delta insurance policies and procedures.
  • Stay current on all student housing, risk management and facility management trends and best practices.
  • Attend industry conferences and training such as MJ Housing Forum and MJ Housing Forum on the Road, and other continuing education opportunities.

 

Financial and Legal Support

  • Provide university-housing agreement support in collaboration with our National Panhellenic Council (NPC) partners.
  • Serve as a resource for chapters and house corporations for our accounting management system (Billhighway).

 

Communication

  • Provide department communication support for collegiate, parent, alumnae and volunteer audiences.
  • Write articles or other publications related to collegiate facilities.
  • Collaborate with the communications department on other projects related to collegiate facilities.
  • Provide support to Nautilus Management, Inc., Kappa Delta’s national house corporation, on facility operation communication.

 

REQUIREMENTS

  • Bachelor’s degree
  • Excellent written and oral communication skills
  • Expertise in Microsoft Word and PowerPoint
  • Strong project management skills
  • Strong problem-solving and critical-thinking skills
  • Organized and detail-oriented with a passion for accuracy and quality
  • Ability to set priorities, meet deadlines and manage competing demands for time
  • Able to work independently; self-motivated
  • 1-2 years relevant business, financial, or management experience
  • Ability to understand and discuss basic legal and financial documents
  • Demonstrated ability to build strong working relationships at all levels and to interact professionally with volunteers, collegians, alumnae, vendors and partners
  • Some travel required

 

To Apply: For consideration, please submit the following: 

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Housing Coordinator” in the email subject line.

Compensation is commensurate with experience.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta is an Equal Opportunity Employer. Kappa Delta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: Chapter Housing Intern
Supervisor: Senior Housing Manager
Status
: Part-Time/Remote or Memphis, TN

JOB SUMMARY: Kappa Delta Sorority is accepting applications for a part-time chapter housing intern. This position reports to the senior housing manager.  

The chapter housing intern is responsible for assisting the senior housing manager in all aspects of Kappa Delta chapter housing, including administrative duties, project and data management, collegiate facilities support, financial and legal support, and communication. The chapter housing intern works with headquarters staff and volunteers to ensure that Kappa Delta chapter facilities are safe and relevant for today’s collegians. This position provides a unique opportunity to observe portfolio management, real estate transactions, construction, property management, strategic planning, governing board operations and more. They may also travel as necessary to visit chapter facilities. 

ESSENTIAL DUTIES AND FUNCTIONS:

Administrative Support

  • Maintain records, agendas, and meeting minutes for department meetings. 
  • Assist with departmental operations including but not limited to reporting needs, action items, filing, and process and procedural administration. 
  • Interface with stakeholders to obtain necessary documentation and information as directed.  

 

Project and Data Management

  • Assist maintaining current collegiate facility information in the housing database. 
  • Organize, file and manage project files and corresponding data.  

 

Financial and Legal Support

  • Manage vendor payments and invoice processing. 
  • Organize, file and manage vendor documentation, invoice filing and financial records.

 

Communication

  • Provide department communication support for collegiate, parent, alumnae and volunteer audiences.  
  • Aid in writing articles or other publications related to collegiate facilities.   
  • Collaborate with the communications department on other projects related to collegiate facilities.  
  • Aid with support to Nautilus Management, Inc., Kappa Delta’s national house corporation, on facility operation communication.  
  • Assist Nautilus Management Manager with presentations for chapter visits.  

 

REQUIREMENTS

  • Excellent written and oral communication skills  
  • Expertise in Microsoft Word and PowerPoint  
  • Strong project management skills  
  • Problem-solving and critical-thinking skills   
  • Organized and detail-oriented with a passion for accuracy and quality  
  • Ability to set priorities, meet deadlines and manage competing demands for time  
  • Able to work independently; self-motivated  
  • Desire to understand and learn basic legal and financial documents  
  • Demonstrated ability to build strong working relationships at all levels and to interact professionally with volunteers, collegians, alumnae, vendors and partners  
  • Some travel required 

 

To Apply: For consideration, please submit the following: 

Please email documents to jobs@kappadelta.org and put “Your Name – Chapter Housing Intern” in the email subject line.

Compensation is $15/hour.  

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta is an Equal Opportunity Employer. Kappa Delta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: Project Manager
Supervisor: Director of IT
Status
: Full-Time Exempt

JOB SUMMARY: The Project Manager is responsible for managing assigned projects and leads project portfolio management and processes. This role will be instrumental in surfacing decision-ready project requests with responsible business teams through the creation of business cases. In addition, the Project Manager is responsible for resource and capacity planning across the project portfolio to ensure projects are resourced before approval. Initially, change impact analysis will be included for all new projects. Over time, the Project Manager will develop full life cycle organizational change management practices.

ESSENTIAL DUTIES AND FUNCTIONS:

Portfolio & Project Management

  • Supports the intake of new project ideas to ensure they are properly vetted and triaged.
  • Facilitates business case development for proposed projects.
  • Collects and updates projections of project timing and resource allocations to provide the capacity forecast.
  • Manages the consistent flow of current, accurate, and useful information amongst the Steering Committee, project managers, and functional managers.
  • Provides administrative support for the steering committee, including scheduling of business case reviews, distribution of reports before meetings, and taking meeting minutes.
  • Facilitates resource utilization data and helps forecast future resource capacity.
  • Fosters project manager compliance around project status reports and ensure portfolio dashboards and reports are current and accurate.
  • Facilitates a post-project benefit tracking and reporting process across the project portfolio.
  • Serves as the central administrator for the company’s project management/PPM software.
  • Serves as project manager for assigned projects.

 

Organizational Change Management

  • Assesses the organization’s readiness for project changes.
  • Assesses the change impacts associated with projects.
  • Plans and manages business engagement and transition to operationalize outcomes as required by project.
  • Identifies adoption metrics and track end-user adoption as required by project.
  • Plans, facilitates, or assists with employee training based on the project needs. 

 

QUALIFICATIONS:

Must-Have:

  • Bachelor’s degree in business, finance, communications or related degree program from an accredited college or university or equivalent experience.
  • Experience developing business cases for multi-discipline teams and projects.
  • Experience developing and deploying project best practices, policies, procedures, and processes.
  • Direct work experience in a project management capacity, including all aspects of process development and execution.
  • Experience with project management software.
  • Demonstrated experience in internal-external stakeholder management.
  • Excellent time management skills and ability to prioritize work.
  • Self-starter who takes the initiative and maintains excellent organization, follow-through, and follow-up.

 

Nice to Have:

  • Familiarity with software development practices helpful.
  • Experience with software application onboarding and adoption.
  • Experience with association or membership organizations.

 

LOCATION: This position is based at Kappa Delta Sorority Headquarters in Memphis, TN with an option for remote or hybrid work based on candidate experience.

To Apply: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – Project Manager” in the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta is an Equal Opportunity Employer. Kappa Delta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: CRM Product Owner
Supervisor: Director of IT
Status
: Full-Time Exempt

JOB SUMMARY: The CRM Product Owner leads the successful delivery of our CRM and integrated platforms, ensuring it meets the success criteria of stakeholders and the tool has high adoption/satisfaction. The ideal candidate for this role is enthusiastic about creating and enabling vital functionality and innovating and expanding our capabilities to enhance member and staff experiences with technology. In addition, the CRM Product Owner requires a commitment to exceptional results, a strong desire for continuous improvement, and the ability to build strong relationships with a multi-discipline team.

ESSENTIAL DUTIES AND FUNCTIONS:

  • Develops and executes the CRM product vision and strategy, including conducting feature research and scoping, running discovery sessions, and planning releases.
  • Crafts a product delivery strategy to create, organize and refine the backlog based on priority, value, deadline, and dependencies.
  • Works with vendor partners to augment and enhance product platform capabilities and manage product issues or defects.
  • Collaborates with business partners to identify and define business requirements and how they fit into the product roadmap and release schedule.
  • Collaborates with stakeholders to create user stories, personas, requirements, user experience, and wireframes to communicate the product direction.
  • Works closely with key stakeholders to ensure deliverables meet customer needs and translate to business benefits.
  • Participates in business process improvement activities to bring enhancements to product requirements before scoping and development.
  • Assists with reporting and dashboard creation to support Kappa Delta’s emerging business intelligence practice.
  • Owns the data quality, migration, governance, and maintenance in the CRM.

 

QUALIFICATIONS:

Must-Have:

  • Bachelor’s degree in business, finance, computer science, communications or related degree program from an accredited college or university or equivalent experience.
  • 3-5 years’ proven experience with Salesforce as a product owner or power user.
  • Experience creating reports and dashboards.
  • Experience successfully driving end-to-end delivery of technology solutions.
  • Experience with software application onboarding and adoption.
  • Proven track record of delivering data driven solutions with a customer-first mindset.
  • Balance of technical knowledge and business acumen.
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
  • High degree of organization, individual initiative, and personal accountability.
  • Strong executive presence.

 

Nice to Have:

  • Product Owner or ScrumMaster training or certifications.
  • Salesforce system administration experience.
  • Familiarity with business intelligence platforms such as Tableau.
  • Experience with association or membership organizations.
  • Knowledge of fundraising and marketing for nonprofits.

 

LOCATION: This position is based at Kappa Delta Sorority Headquarters in Memphis, TN with an option for remote or hybrid work based on candidate experience.

To Apply: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – CRM Product Owner” in the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta is an Equal Opportunity Employer. Kappa Delta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title: Sorority House Director
Supervisor: Housing Operations Manager
Start Date
: August 1, 2022
Status: Full-Time Exempt
Location: The University of Michigan

JOB SUMMARY: Kappa Delta Sorority is seeking to place a full-time house director at the University of Michigan. This facility offers a furnished house director suite and assigned parking. The facility sleeps 39 members. The house director provides direct oversight of facility cleaning and maintenance services and works with a kitchen management company to coordinate food services for the chapter house. The primary duty of the House Director is to oversee the day-to-day operations of the physical premises of the chapter house. The House Director is expected to utilize appropriate levels of independent judgment and discretion in the execution of her job duties. The House Director must have strong interpersonal skills and have a positive attitude. The House Director will also help to ensure the safety and welfare of both the thirty-nine collegiate live-in and live-out members of the sorority. The position requires strong problem-solving skills and a solutions-oriented approach. The ability to quickly identify problems, develop and timely implement solutions is also expected. The House Director is required to reside in the chapter house while members are present.

REQUIRED SKILLS:

  • Excellent organization and communication abilities
  • Positive solution-focused attitude
  • Ability to interact professionally and diplomatically with students, parents, existing staff, alumnae, service providers, community resources, University representatives, National KD personnel and volunteers
  • Strong interpersonal skills, including the ability to work with college-age students, patience, flexibility and a sense of humor
  • Ability to recognize maintenance and repair issues, and coordinate service
  • Thorough knowledge of computers and applications associated with Office 365 (Word, Outlook and Excel), email and corresponding devices such as a printer and scanner
  • Versed in using a smartphone to communicate via text and group messaging
  • Ability to climb up and down several flights of stairs and lift 25 pounds if necessary

 

EDUCATION AND/OR EXPERIENCE:

  • An associate degree or equivalent from a two-year college or technical school (further education is a plus); or one or two years related experience or training; or equivalent combination of education and experience.

 

ESSENTIAL FUNCTIONS:

Housing Operations

  • Oversee the successful opening and closing of the chapter house at the beginning of the school year and after relevant school year breaks.
  • Manage the daily operations of the chapter house by maintaining a safe, clean and pleasant living environment.
  • Implement COVID-19 Preparedness Guide.
  • Oversee the operation of dining services provided by kitchen management company.
  • Manage and supervise the cleaning services provided by a cleaning service company.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance and oversee all maintenance work at chapter house.
  • Develop and implement for the long-term care and upkeep of the chapter house.

 

Chapter and University Relationship

  • Maintain positive relationships with Kappa Delta members.
  • Make effort to know all members by name and involvement.
  • Meet weekly with the chapter house manager.
  • Maintain an accurate floor plan with current occupants’ names and their phone numbers, parents’ name, address, contact number and emergency numbers.
  • See that all members in the house understand and abide by local chapter house rules, National Kappa Delta house rules and rules and regulations of the University of Michigan.
  • Keep in strict confidence the workings of the sorority as well as their social and financial affairs and those of their members.
  • Maintain communication with University of Michigan when appropriate.
  • Attend University House Director Meetings.

 

SALARY AND BENEFITS: 

  • Salary commensurate with experience.
  • Housing accommodations (private suite with living room, bedroom and bathroom) provided within the Chapter House.
  • Meals are provided Monday – Friday through Chapter House food service provider.

 

To APPLY: For consideration, please submit the following: 

  • Cover letter detailing your qualifications, why you are interested in the position and your available start date.
  • Resume 
  • Completed application for employment 

Please email documents to jobs@kappadelta.org and put “Your Name – Sorority House Director” in the email subject line.

Job responsibilities and tasks are subject to change based on the needs of the organization and at the direction of the supervisor or executive director.

Kappa Delta is an Equal Opportunity Employer. Kappa Delta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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